Equity Auto Center, LLC
phoenix , AZ
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I viewed the ratings here before visiting the dealership. So, I was prepared for the worst. My experience however was far from that. Unfortunately for the dealership I didn't purchase from them - partially d So, I was prepared for the worst. My experience however was far from that. Unfortunately for the dealership I didn't purchase from them - partially due to these reviews. The vehicle I looked at was priced great! I couldn't find an issue with it at all. You might say it was too good... so that combined with the poor reviews kept my wallet in my pocket. Also they did tell me they were charging $600 for the windows tinting on the vehicle, which is WAY too high and a ridiculous markup anyway. But I want to see the good in people and maybe, just maybe, this dealership is trying to rebrand itself. The young salesman I delt with was courteous and professional and seemed genuinely interested in trying to get me into the vehicle I was looking at. But they did break out the '4-square' worksheet which a little online research will tell you to walk away from if the salespeople bring it out... So maybe they have some room for improvement. But again, my experience there was nothing like I expected. Give them a chance. More
Worst decision made I am a first time buyer and didn't think tis through first of all please do not buy from this place !!!!!!!!!!!! I should of read more reviews about it but no it didn't come to mind. B think tis through first of all please do not buy from this place !!!!!!!!!!!! I should of read more reviews about it but no it didn't come to mind. Bought a Hydaui accent about a month ago, the first day I took it home the check engine light as turned on and I was super mad !!!!!!!! Of course I immediately contacted them and they told me to bring it in again so they can fix it and I live a hour away so I was more mad. They did fix it but I feel like the cars there are savage or soemthing my car I have had now for a month I see the paint is coming off. I am so fusterated since I well be paying this car off for a couple of years !!!!!!!!!!! Do not go there please save yourselfs I learned my lesson and well follow up with it for years never buying there again. More
Do Not Deal with this company** Horrible customer service and they lie to get your money*** My husband and I went here to find a car and had the worst experience ever! We were told that we could get a car wi and they lie to get your money*** My husband and I went here to find a car and had the worst experience ever! We were told that we could get a car with $3,000 down but it would be a "starter" car through this program. Then turned around and said we needed a cosigner in order to get anything. My husband asked to speak with the manager Chris but the sales guy said he was "too busy". My husband asked for the manager Chris last name but the sales agent refused to give it out. As we sat there talking to the agent in the middle of the sales floor, Chris "the manager" walks out accusing us of starting trouble because my husband asked for his last name. He then gets irate and tells us he doesn't want our business and proceeds to kick us out and tells his staff to call the police. SMH! I am sincerely surprised that this place is still open and hasn't been sued yet! SAVE YOURSELF SOME TIME, FRUSTRATION AND A CREDIT PULL BECAUSE auto Equity is the WORST! I wish I could have gave 0 stars! More
So bought my first car here 2017 hydaui loved it but the day I took it home the check engine light suddenly turned on I was mad furious like how is this happening so I call them to let them know had to take day I took it home the check engine light suddenly turned on I was mad furious like how is this happening so I call them to let them know had to take the car all the way to Phoenix I live a hour away , and they took care of the issue but , barely having a month with my car is see the paint is waring off ? Like is that even normal are these cars , savage ? Worst decision ever , got a high interest rate and I have a credit score 730 . But lesson learned never ever buying from this place again please please do not buy from here it’s a scam and I stupidly feel for it I should of went someone else !!! More
I had a Really Great experience at Equity. they help me find the perfect car, they were up front with all there cost. I got a really good interest rate. I couldn't be happier every question I had was answ find the perfect car, they were up front with all there cost. I got a really good interest rate. I couldn't be happier every question I had was answered and explained. I have had the car for three months now and it runs amazing the tint looks great and really helps keep the heat out! More
Don't go this Dealer, Very unprofessional DO NOT BUY CAR FROM THIS DEALER I bought car from and sales person don't explained and when trying to reach them over phone to remove, they said fo DO NOT BUY CAR FROM THIS DEALER I bought car from and sales person don't explained and when trying to reach them over phone to remove, they said form is submitted to loan company and it's 5 month there is no update. No one if replying back and when they transfer call, no one answer it. I am still struggling. More
Do not buy from here I purchased a vehicle from Equity Auto, they secured financing as a back up. They told me as long as I provided my own financing within 3 business day I purchased a vehicle from Equity Auto, they secured financing as a back up. They told me as long as I provided my own financing within 3 business days then the default company would be voided out. I arrived 2 days later and I provided them with a check from my credit union. Met with Albert (Finance Manager) and he gave me a receipt and cashed the check. I then received a letter from their finance company indicating that I owed them for the balance of the car. I told that company that I paid for the car directly to the dealer and that I did not need any financing from them. I then spoke with the dealership multiple times to get them to resolve the issue. Spoke with Fernando (Manager) who said he was working on resolving the issue, for 2 1/2 weeks I was given the run around and I continued to call into the dealership and would be placed on hold up to 20 minutes at a time. I finally went into the dealership and spoke with Manager Jesus Mora, whom again assured me that the finance company would be contacted and resolve this issue. 3 weeks later and the issue has yet to be resolved. I have contacted the BBB and disputed this account with the Credit Bureaus. Save you time, aggravation, and do not shop here More
Sleazy worker sold me a car with broken brakes. I had to take it to my mechanic less than 24 hours after buying because of the brake lights started going on. Then Bruno promised they will fix the issues wit take it to my mechanic less than 24 hours after buying because of the brake lights started going on. Then Bruno promised they will fix the issues with the car. I went to get the inside lights, back brakes and a horrible smell fixed. They fixed the lights, but didn’t touch the smell or brakes and now the radio doesn’t work. Wasted 9 hours of my working day waiting for my car to be fixed. Don’t buy from these xxxxx More