Epic Chevrolet
Sacramento, CA
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1,585 Reviews of Epic Chevrolet
Friendly Efficient and Knowledgeable Easy to talk to sales team . Effie was very knowledgeable and knew the cars from the basic model right down to programming OnStar and blutooth before Easy to talk to sales team . Effie was very knowledgeable and knew the cars from the basic model right down to programming OnStar and blutooth before we left . Finance officer was fast and efficient and friendly and knew the answers to the questions .But best of all there was NO sales pressure . More
Company Purchase We purchased two 2015 Colorado's for our company, Midway Group. Sales Manager Mike de la Pena helped us out and exceeded all of our expectations from We purchased two 2015 Colorado's for our company, Midway Group. Sales Manager Mike de la Pena helped us out and exceeded all of our expectations from the beginning to end with our deals. I would definitely recommend this dealership to anyone in the market for a Chevy or Cadillac. Mike was professional and personable. The deal was to the point and with no games. Thank you for your help KUNI and you will have our business in the future! More
Worked with us to find the car we needed & could afford! My wife and I live in San Jose but saw an add online for a 2012 Chevrolet Volt that we were very interested in. After test driving one located at a C My wife and I live in San Jose but saw an add online for a 2012 Chevrolet Volt that we were very interested in. After test driving one located at a Chevy dealership in the San Jose area, we were extremely disappointed that they were only offering a very very low trade in for our 2006 Audi. They were also not willing to work with us on the price of the Volt. I called Kuni and spoke to Max who was very helpful. I asked that he provide me an estimated value they could offer us on our trade in. He quoted me a much higher trade in value and was very accommodating. We didn't want to drive all the way to Sacramento unless the trip would be worth it. With a good estimate for a trade in on our Audi, we set off for Kuni first thing the following morning to test drive the Volt we saw online. We arrived first thing in the morning right when their doors opened but much to our dismay, the Volt we were interested sold the night before. Max assured us that there were many other Volts on the lot that we could choose from and coordinated this effort with Chris. Chris showed us around the lot and we picked out a Volt that was comparable to the one we saw online. Chris and Max were very attentive to our needs and concerns, and worked with us throughout the whole process. Max true to his word, also gave us the same trade in value for our Audi as he quoted me the previous day over the phone. We were very pleased with the level of service we received from everyone at Kuni and would recommend them to other friends and family members in the future. Thank you! More
not very friendly service appointment scheduling I had a problem with the engine & called in to let Kuni Service that I would be dropping off the car within 1 hr. I wasn't sure if it was safe to driv I had a problem with the engine & called in to let Kuni Service that I would be dropping off the car within 1 hr. I wasn't sure if it was safe to drive (per car manual engine problems should be immediately reported to the service dept.). I was surprised to hear (from lady who's responsible for service appointments) that I could not drop off my car for about 2 weeks since "...service is too busy to even look at your car". I didn't listen to her and still showed up. To my surprise (?!) service adviser checked my engine right away (!) with the USB tester and agreed it was bad. I got a loaner car in 10 min. Next day my car was checked by the mechanic who identified 2 bad fuel injectors which were replaced the following day. Great service; thank you Ed Sumioshi & Ed Landerholm. Really appreciate your help! I guess if it was up to the appointment scheduling lady, my car would not be drivable for another 2 weeks. Glad to now that service advisers are more reasonable and accommodating. More
A job well done I called in the morning with a problem that needed instant attention. Although the schedule was full they welcomed me in service and promised to eithe I called in the morning with a problem that needed instant attention. Although the schedule was full they welcomed me in service and promised to either inspect the problem and order a part or to fix it. I was not at all disappointed! I was contacted before lunch with a price to fix my car. I agreed and my car was ready soon thereafter. Please pass my gratitude for a wonderful job! More
First time in 5 years, totally disappointed with service I called Friday afternoon (7/24/2015), and asked if I could leave off my 2010 Caddi for an oil change, tire rotation, check front right speaker becaus I called Friday afternoon (7/24/2015), and asked if I could leave off my 2010 Caddi for an oil change, tire rotation, check front right speaker because it goes off and on periodically, and to do the key fob recall, and then pick it up the next day, which would had been Saturday, and was told that I could. When I went to leave off my car on Friday, I was asked who I had talked to because, that there would be no way I could just leave it off for 1 day, and would not be able to pick it up until Tuesday or Wednesday, if they were going to look at the speaker problem. I said that would be ok, to just do the oil change and recall and tire rotation. I was asked for my cell phone # and was told I would be given a call when my car was ready. I never received a call Saturday, and called later in the day, and the voice message said that they were open on Sunday, so I figured I would pick it up on Sunday. When I tried calling Sunday, no one answered, so I called sales, and they told me that the service department is no longer opened on Sunday. Long story made short, I had no way to get to work on Monday, so I had to take a Lyft. I think the people who answer the calls at service, should maybe try communicating better with the Service Managers. Thank you. More
Working with Adrew McCready was a pleasant experience. We looked up on line the car we wanted. We went to Kuni Chevrolet on Fulton, where we were expected. So we spent minimal time selecting a car and test We looked up on line the car we wanted. We went to Kuni Chevrolet on Fulton, where we were expected. So we spent minimal time selecting a car and test driving. Our salesman was Andrew McCready, who is quite knowledgeable. Andrew responded to our answers in a pleasant and professional manner, and the paperwork was processed efficiently by a very patient lady. We felt that we were in good hands and with trustworthy people. We would strongly recommend Kuni to everyone. More
My son knew best. My son got a used 2014 Chevy Cruze at Kuni. I liked his car so much I went to Kuni for a new 2015 Chevy Cruze. Everyone at Kuni treated us so nice. My son got a used 2014 Chevy Cruze at Kuni. I liked his car so much I went to Kuni for a new 2015 Chevy Cruze. Everyone at Kuni treated us so nice. Drew was very knowledgeable about every question we ask about the Chevy Cruze, and he got all the transfers to our credit union fast. Along with Brandie they have a system to get you in the car you want in hardly no time at all. It took less time than it would take me to browse thru the mall. We love our new cars. Thanks Drew and everyone at Kuni More
Angel was a pleasure to work with I was happy overall with my experience. I was highly disappointed in GM financial though as they would not allow me commercial license plates on a per I was happy overall with my experience. I was highly disappointed in GM financial though as they would not allow me commercial license plates on a personal lease. In 15 years of buying and leasing cars all with commercial plates I've never encountered this, it caused much wasted time and inconvenience. Kuni was great though. More
a fantastic place to buy a car I WAS TREATED RESPECTFULL they were very helpfull went out of their way to make my sister and i feel like we were the most important customer of the d I WAS TREATED RESPECTFULL they were very helpfull went out of their way to make my sister and i feel like we were the most important customer of the dat thank you kuni this was my first car i just graduated from college. I can asssure you i will do bussiness with kuni on my next car upgrade More