Epic Chevrolet
Sacramento, CA
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1,585 Reviews of Epic Chevrolet
Service writer Ed I bought a used SRX two years ago from Kuni. Whenever it needs service, Ed Sumioshi always remembers me, assesses accurately, informs me, throws in a I bought a used SRX two years ago from Kuni. Whenever it needs service, Ed Sumioshi always remembers me, assesses accurately, informs me, throws in a bit of humor, then I'm out of there. Great shop! (BTW, you have to ignore the appointment scheduler (Teresa) when you call to make an appointment. She's the most unhelpful person ever.) Just take your car in and ask for Ed! More
Sevice Service writer Ed (see full name below) very responsive to vehicle problems. New premises very nice. Shuttle rides both ways a great service. Do recom Service writer Ed (see full name below) very responsive to vehicle problems. New premises very nice. Shuttle rides both ways a great service. Do recommend. More
Excellent Service. Best service experience I have ever had. Ed Sumioshi not only took care of every detail to complete satisfaction, and seemed to be on top of every iss Best service experience I have ever had. Ed Sumioshi not only took care of every detail to complete satisfaction, and seemed to be on top of every issue before I even brought them up. Service matches the satisfaction I've had with my 2012 Impala. The car and service has turned me into a long time customer. More
Kuni Knows From service to sales and everything in between, Kuni does a yeoman's job at customer satisfaction. My experience with sales and finance staff after From service to sales and everything in between, Kuni does a yeoman's job at customer satisfaction. My experience with sales and finance staff after purchasing a new ELR was second to none, and the service shop keeps my CTS-V Coupe finely tuned. Keep up the great work - Kuni! More
great customer service Great customer service. Found the car we wanted. Able to explain features. No hassle with returning the used vehicle that we were having issues. Left Great customer service. Found the car we wanted. Able to explain features. No hassle with returning the used vehicle that we were having issues. Left there with a new car. More
Stellar Customer Service We just purchased a 2012 Chevy Equinox from Kuni for our daughter. From the beginning, the GM Steve Fries took excellent care of us. Jessica Katz wa We just purchased a 2012 Chevy Equinox from Kuni for our daughter. From the beginning, the GM Steve Fries took excellent care of us. Jessica Katz was instrumental in getting the deal set up since we live 3 hours away (You rock Jessica!) Paul the Sales Manager handled us with great care when we arrived and even ran out to the car to catch us to say thank you and goodbye. Brad in the finance department took exceptional care of the paperwork even with technical difficulties. Dave patiently showed her all of the features on the vehicle and set up her phone and OnStar. He even called us after we got on the road to make sure things were good. This dealership is TOP NOTCH! We will be back to scope out trucks for my husband. More
Fixing the 2014 impala Ed did an excellent job fixing the problems with the impala Runs great now. I had problems with the horn radio and onstar and so far they are resolve Ed did an excellent job fixing the problems with the impala Runs great now. I had problems with the horn radio and onstar and so far they are resolved More
Easy like Sunday Morning It was Easy with no Hassle. It was a very great experience it was easy breezy. we didn't have to do much work and everything was laid out in front o It was Easy with no Hassle. It was a very great experience it was easy breezy. we didn't have to do much work and everything was laid out in front of us for us to choose the best fit. More
Great salesman Dave was a pleasure to do business with. Great product knowledge in a no pressure environment. My next purchase will be from Kuni as well. Dave was a pleasure to do business with. Great product knowledge in a no pressure environment. My next purchase will be from Kuni as well. More
left before service Poor communication on phone. (Fine print price increase). Express lube? 1 and half hour and car wash guy doesn't come in til 10. Express disconnected Poor communication on phone. (Fine print price increase). Express lube? 1 and half hour and car wash guy doesn't come in til 10. Express disconnected from main service department. Lots of guys standing around but nobody trying to help or explain how this works now. Called service manager who told me everybody loves it and gm insisted on price increase. I get a stream of coupons with bold $39 but mine is $47. Rick said " you should have called me". I was on the phone with him when he said it. I left without the oil change and don't plan in returning. More