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Epic Chevrolet
Sacramento, CA
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1,585 Reviews of Epic Chevrolet
Good 1st experience Would deal with them again . Their prices are better than back in wa state which is why I flew down and drove the car. back. They even picked me, up Would deal with them again . Their prices are better than back in wa state which is why I flew down and drove the car. back. They even picked me, up at the airport.. More
I wish every company treated their customers like this! We popped in while my wife's car was being serviced at Lexus. We had ZERO intention on buying anything. However, the staff at Kuni was amazing and off We popped in while my wife's car was being serviced at Lexus. We had ZERO intention on buying anything. However, the staff at Kuni was amazing and offered us a deal we could NOT refuse! Everything went smoothly and the entire staff was so accommodating! We will definitely be back and will be referring all of our friends looking for a Chevy or Cadillac to Kuni!! More
Diagnose noise from braking. As always the staff took their time and did a through job and at the same time kept me informed of their progress. The reason I continue to do busine As always the staff took their time and did a through job and at the same time kept me informed of their progress. The reason I continue to do business with Kuni is because the staff always treats me as if they really care. More
Omead Anwar, best Kuni Service Consultant. Omead Anwar provided the best level of service I have experienced at Kuni Sacramento. This was a positive service experience when compared to past vis Omead Anwar provided the best level of service I have experienced at Kuni Sacramento. This was a positive service experience when compared to past visits. Mr. Anwar also helped the parts department develop a sense of urgency with getting a replacement tire delivered for the service on my vehicle. Thanks, Brian Mc More
Great sales but requesting service was a bit slow My sales experience was great but when I called for service it was a bit slow in returning my call but over all great experience My sales experience was great but when I called for service it was a bit slow in returning my call but over all great experience More
Mo is the bomb. I don't know if it is the dealership that is so great or that Mo makes them look that good. He drove us to the deyail yard and let us see the truck al I don't know if it is the dealership that is so great or that Mo makes them look that good. He drove us to the deyail yard and let us see the truck all dirty and we ended up buying it. If it wasn't for his openness and attention we would not have known about the truck and would have gone elsewhere! Thank you for hiring Mo Kuni! Brandi also was exceptional! More
Service with a smile Dan Landerholm the Service Cosultant provided excellent service.Please train the technicians to return seats to the their starting positions! One of Dan Landerholm the Service Cosultant provided excellent service.Please train the technicians to return seats to the their starting positions! One of the many responsibilities a Service Manager has is to properly train his technicians on how to enter and exit a customers vehicle properly,this one has not learned this function yet! More
Fine Repair Work, Old Service System Was Better I'm a long time Kuni (Hubacher) customer. I received the same quality service work on this visit and the service advisor who helped me was friendly an I'm a long time Kuni (Hubacher) customer. I received the same quality service work on this visit and the service advisor who helped me was friendly and efficient. I was disappointed by several things, compared to previous visits: -I no longer have an "assigned" advisor. My previous advisor knew me by name and gave me a personalized level of service. Calling a faceless representative to make an appointment, then seeing whoever is available when I arrive is not the same and diminished the level of service significantly. -The woman who scheduled my appointment was not very helpful. She didn't listen to the problems I was describing (asking questions that I'd just answered or were irrelevant based on what I was describing). She was unable to fit me in for a full week (not her fault) but was unapologetic. She then called to confirm my appointment (this was for repair work--why would I skip?), she quoted a different appointment time than I'd scheduled initially. When I mentioned that, she neither apologized nor provided an explanation of which time was correct. -The service receipt I received when I picked up my car did not describe the problem I reported or how it was corrected. (It just talked about a free multi-point inspection.) More
Pleasent I had a coupon for $50 off but it had expired on 1/4/16 and the work was done on 1/22/16 and they would not let me use the coupon. I had a coupon for $50 off but it had expired on 1/4/16 and the work was done on 1/22/16 and they would not let me use the coupon. More
Good service department. Didn't buy my car here but take it in for all the services and issues that come up. Dealt with a few of the other service people but mostly with Eric Didn't buy my car here but take it in for all the services and issues that come up. Dealt with a few of the other service people but mostly with Eric and he's really friendly and helpful. If you can have him as your service guy I would reccomend him. More