Epic Chevrolet

Not organized I came in 7.50 am 01/16/16 for an oil change I was told that my free oil changes had expired 12/31/15 and that I would have to pay $84 and a 2- 3 hou I came in 7.50 am 01/16/16 for an oil change I was told that my free oil changes had expired 12/31/15 and that I would have to pay $84 and a 2- 3 hour wait! Not happy at all! Actually are premium package does not expire until 2018 or 50,000 miles. My husband came back in on 01/23/16 to get are oil change with documentation to prove that we have the premium package. I feel that i was treated with bad service because I'm a woman! More

Quick and Easy No pressure sales, most of the work was done via e-mail and the internet, got in, signed the papers and drove away in a little over an hour. F and I w No pressure sales, most of the work was done via e-mail and the internet, got in, signed the papers and drove away in a little over an hour. F and I went smooth, no pressure for up sales, just the honest truth about what things could cost, discussed the needs and benefits of many of the options available to purchase. More

First service on my vehicle I dropped off my vehicle the afternoon prior to my appointment which was the next day. Thank goodness I had done that. I had to wait just over 30 minu I dropped off my vehicle the afternoon prior to my appointment which was the next day. Thank goodness I had done that. I had to wait just over 30 minutes before a service associate ever came out to talk with me. I noticed there was a whole lot more employees walking around than there was customers at the time I was there and I even walked inside twice and was told; someone will be with me in a few minutes both times and to stay with my car. I would of been late for work if I had waited till the next morning to drop off my car at that rate... More

Oil change and Tire rotation I recently had my oil changed on my 2011 Cadillac SRX and with that came a multi point inspection and tire rotation. The whole process took less than I recently had my oil changed on my 2011 Cadillac SRX and with that came a multi point inspection and tire rotation. The whole process took less than 45m, which was great compared to the estimated time of 90m, but when my vehicle was returned to me I noticed something that was a little disturbing, I lost one of the valve caps on the passenger rear tire and hadn't got around to replacing it so when I received my vehicle back and that darn valve with no cap was in the same place, I quickly bought it to the attention of the service advisor and without any argument quickly took my keys and had a technician actually rotate my tires More

All very positive. I was in and out in a short period. I had plenty of time to get all my chores done too. I am looking forward to getting my next service for my Cruze a I was in and out in a short period. I had plenty of time to get all my chores done too. I am looking forward to getting my next service for my Cruze at Kuni. More

Fixed My Truck Had a HVAC issue and it was fixed correctly and in good time. Washed my truck afterword and I was on my way home happy. Had a HVAC issue and it was fixed correctly and in good time. Washed my truck afterword and I was on my way home happy. More

One day job and no contact for 2 days They had a promise date of 1 day and I showed up in the evening to pick up my vehicle and no one knew anything about it. I had to wait for an availab They had a promise date of 1 day and I showed up in the evening to pick up my vehicle and no one knew anything about it. I had to wait for an available service associate to check only to come back and tell me it was not ready. They offered for me to take it home but could not tell me if it was drivable or still under repair. I was sent to a rental car shop to pick up a significantly lesser vehicle. I had another wait there as well. After 4+ attempts for further status they let me know that they do not have the parts and to come pick up my vehicle. More

Saies añd service Ii have purchased 3 vehicles from the same salesperson, More Aslerossta, he has always been helpful, courteous and patient, as well as very knowledgea Ii have purchased 3 vehicles from the same salesperson, More Aslerossta, he has always been helpful, courteous and patient, as well as very knowledgeable about the products. All of the staff are friendly. More

3rd auto purchase in 7 months We are incredibly grateful for the support and service we receive from Kuni. Elizabeth D'Amore has always gone above and beyond to assure our experien We are incredibly grateful for the support and service we receive from Kuni. Elizabeth D'Amore has always gone above and beyond to assure our experience was perfect. We have not met a staff member we do not like.Mike and Paul in finance are honest and will go the extra mile to get you the best rates they can. When it comes to our auto purchases we won't go any where else. Thank you Thank you Thank you! Ryan & Michelle Zarick More

Service and talked to a salesman The service on my Equinox was very good and fast. I was amazed how fast. While waiting I went out and talked to Angel Portillo to look at the SR The service on my Equinox was very good and fast. I was amazed how fast. While waiting I went out and talked to Angel Portillo to look at the SRX cars. What a nice man. He spent time showing me what you had. Was never pushy but very helpful. He is a great salesman. I would go back to him. More