Envision Honda of Milpitas

The dealership has good customer service. However, the service cost is too expensive. They should lower the costs down but still have excellent quality services. service cost is too expensive. They should lower the costs down but still have excellent quality services. More

I had an excellent experience with my on-line purchase. Process was simple, smooth, and efficient. Arrived at dealership to sign papers and was done. Great price too. Process was simple, smooth, and efficient. Arrived at dealership to sign papers and was done. Great price too. More

Omar did a great job. Knowledgeable of the details of the vehicle, friendly, and worked out a great deal. My only criticism would be better coordination of when the car would be ready. I came in 30 m the vehicle, friendly, and worked out a great deal. My only criticism would be better coordination of when the car would be ready. I came in 30 minutes later than was told the car would be ready for pick up, then waited an additional hour, as it appears the delay was due to the detailing of the vehicle. Other than that, 2 thumbs up! Everyone was friendly and professional. More

Adrian helped me with an online purchase and it was AWESOME. So smooth, so easy, I literally just had to sign papers when he arrived. Car came as advertised and in amazing shape. AWESOME. So smooth, so easy, I literally just had to sign papers when he arrived. Car came as advertised and in amazing shape. More

Great service, knowledgeable staff. When arriving to the dealership I was greeted immediately, the staff practiced covid protocols and ensured everything was cleaned and wiped down. Bryan assisted me and en dealership I was greeted immediately, the staff practiced covid protocols and ensured everything was cleaned and wiped down. Bryan assisted me and ensured I got the best deal possible. More

I would like to start by saying Rosalie Tran is one of the best advisors I've had to date. She was knowledgable, great with customer service, and understands that great communication of service status an the best advisors I've had to date. She was knowledgable, great with customer service, and understands that great communication of service status and needs are key to a great experience. Also, I like the fact that Piercey is showing their customers that they care about Health-Safety and Quality Service. A lot of it comes down to the Service Advisor. It begins with the Service Advisor, and shows in the workmanship. There was a lot of up-sell related to necessary maintenance, however, it can be quite pricey. All in all, I was very satisfied with the customer service, effort to make me happy and feel valued, as well as continued quality of work. More

Osman in sales and Bryan in finance took great care of me, I walked away feeling really good about my purchase, and that they did everything possible to make my experience a positive one! me, I walked away feeling really good about my purchase, and that they did everything possible to make my experience a positive one! More

Kenny was super attentive to my needs and helpful throughout the service. Awesome personality and could tell he liked his work. I felt very at ease that my car was in good hands. throughout the service. Awesome personality and could tell he liked his work. I felt very at ease that my car was in good hands. More

Fast service and friendly. Great customer service from Edward Olivares, answered all my questions I had. Safe try protocol was also followed in service area. Edward Olivares, answered all my questions I had. Safe try protocol was also followed in service area. More

Super shady establishment, tried to pressure me into a bad deal insisting how much money they were losing on it.. heh. When bringing up a co-signer to get a better APR they ignored it and brought in the f bad deal insisting how much money they were losing on it.. heh. When bringing up a co-signer to get a better APR they ignored it and brought in the finance manager who told me I already agreed on the price. I informed him verbal agreements don't mean much and I hadn't signed anything he then frantically checked their paper work and told me I could leave then. So I did and he told me how I had just wasted my own time (as if making an informed decision is wasting time). Super bad people, not looking out for your best interest all very unprofessional and play typical dealer tricks of making you sit around and trying to get you to connect to the car bluetooth etc. to make you feel like it is already sold. DO NOT COME HERE. More