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Envision Ford of Oxnard - Service Center

Oxnard, CA

4.3
575 Reviews

575 Reviews of Envision Ford of Oxnard - Service Center

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May 08, 2024

Johnny Lumez was very professional and greeted me like I was family. Took down information given to him and explained what they would do. He kept me updated on the status of my car and when it was repaired More

by landabear46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Lumez
May 08, 2024 -

Envision Ford of Oxnard responded

We're glad to know that you had a great experience with our team at Envision Ford of Oxnard. It's important for us to keep our customers informed and comfortable throughout the process. We hope your car is running smoothly, thanks again!

May 06, 2024

The manager was very pleasant and answered all my questions and told me about upcoming events.And when it was done everything was perfect More

by johntalmage62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 06, 2024 -

Envision Ford of Oxnard responded

John, we're glad to know our manager at Envision Ford of Oxnard was able to assist you and answer all your questions. We appreciate the positive feedback!

May 04, 2024

Antonio at Envision Ford was very helpful, and attentive. No matter what issue I brought to him, Antonio was always there with a solution. His commitment to providing exceptional service is evident in every More

by kari.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Alcantar
May 06, 2024 -

Envision Ford of Oxnard responded

We're so glad to know that Antonio was able to provide you with such exceptional service at Envision Ford of Oxnard. His dedication is truly appreciated and we'll make sure he gets the recognition he deserves! Thanks for your kind words, it means a lot.

May 04, 2024

First class injured my visit went our of there way to get my truck back on road to make me money More

by jimmyrjimmyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TYLER TINCHER
May 06, 2024 -

Envision Ford of Oxnard responded

Jimmy, we're delighted we could deliver an excellent experience! - Envision Ford of Oxnard Team

May 02, 2024

Worst experience ever in service dept. waited almost three hours only to have them lose my car and not complete my service! More

by vikkyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I think Armon
May 02, 2024

this was a very active dealership when i visited. i was there for a recall and when i entered the dealership Evan was in an office and took me right away, made it painless, easy peasy, thanks Evan More

by lab4meamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
May 03, 2024 -

Envision Ford of Oxnard responded

Amy, we're glad to know Evan made your recall visit at Envision Ford of Oxnard smooth and easy. Thanks for the shout-out!

May 01, 2024

Great service even if it took quite awhile The dealership waiting area had so many item to keep the wait time fine More

by lydias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
110198 moises
May 02, 2024 -

Envision Ford of Oxnard responded

Lydia, we're glad to know you found our waiting area comfortable and the service great at Envision Ford of Oxnard. We appreciate your patience during the wait!

April 29, 2024

Really good experience, The guy helping me was very nice & comforting about what was going on with my car, showed me the ford app that I never knew about ! I love it. More

by Alondramoran1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 29, 2024 -

Envision Ford of Oxnard responded

Alondra, we're glad to know you had a good experience at Envision Ford of Oxnard and that our team could introduce you to the Ford app. We appreciate your feedback!

April 29, 2024

Our Edge broke down n. Of Venture while driving home to San Diego from Washington. Got a tow from AAA to dealership and Ismea was waiting for us. 24 hrs later we were on ou More

by DL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismae gonzales sr.
Apr 30, 2024 -

Envision Ford of Oxnard responded

We're glad to know our team at Envision Ford of Oxnard was able to assist you swiftly and get your Edge back on the road. Your kind words are greatly appreciated! Safe travels home!

April 28, 2024

I had service on my 2021 Ford for a recall on back up camera. I can’t really see what they did but the camera was working. A polished nut was left in the back of my car, hoping it was not something that More

by VCCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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