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Envision Ford of Oxnard - Service Center

Oxnard, CA

4.3
575 Reviews

575 Reviews of Envision Ford of Oxnard - Service Center

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August 01, 2023

Service center is great, Jose has been my service advisor for a while and is awesome. More

by mattleslie2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose in service
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Aug 02, 2023 -

Envision Ford of Oxnard responded

Thank you for sharing your 5-star review of Envision Ford of Oxnard! Jose will definitely appreciate your shoutout. We are grateful for your loyal business!

August 01, 2023

Had appointment for recall fix and oil change. When I arrived I was told the recall fix was a “future fix” and only the oil change could be done. Why wasn’t I told this before I made the appoint More

by Sdanjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
August 01, 2023

Grant was a good service advisor and was very customer oriented. Recommend him to handle your service needs. More

by tomlaubacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Aug 02, 2023 -

Envision Ford of Oxnard responded

We're glad to know that Grant was able to provide you with excellent service at Envision Ford of Oxnard. We appreciate your recommendation and look forward to assisting you in the future!

August 01, 2023

Our car was ready when promised and our service advisor keep us in the loop. Their facility was very clean and the waiting lounge even had complimentary beverages… a very nice touch. Highly recommend Envis More

by Grandseahawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Aug 02, 2023 -

Envision Ford of Oxnard responded

We're glad to know that you had a positive experience with us here at Envision Ford of Oxnard! Keeping our customers informed and comfortable is part of our commitment. Thanks for recommending us, we appreciate it!

July 31, 2023

Service department is clean and comfortable. My vehicle was ready with expected at the price quoted. My service representative was professional and friendly. Thank you. More

by Dwaltersrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Sanchez
Report | Print
Aug 02, 2023 -

Envision Ford of Oxnard responded

We're glad to know you had a positive experience with our service department at Envision Ford of Oxnard. We aim for professionalism and friendliness in all interactions. Thanks for your feedback!

July 31, 2023

Jose J was very professional and explained what was wrong with my car, had it fixed and cleaned it too. More

by Doclamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose J
Report | Print
Aug 02, 2023 -

Envision Ford of Oxnard responded

We're glad to know that Jose was able to assist you professionally and efficiently at Envision Ford of Oxnard! We appreciate your feedback, and we hope your car is running smoothly now.

July 31, 2023

Excellent. Quick, easy, and efficient from booking the appointment on line to the pick up. Jose provided excellent customer service. More

by lisaurango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alarcon
Report | Print
Aug 02, 2023 -

Envision Ford of Oxnard responded

We're glad to know that your experience with us at Envision Ford of Oxnard was quick, easy and efficient! Thanks for highlighting Jose's excellent customer service. We appreciate the feedback!

July 30, 2023

The mobile van came right to my driveway & performed the necessary work quickly & efficiently. The service person was polite, professional & helpful. More

by Lulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Aug 01, 2023 -

Envision Ford of Oxnard responded

Lulu, it's great to know our mobile van service at Envision Ford of Oxnard met your expectations! We're always here to provide quick and efficient work. Thanks for the review!

July 29, 2023

The Customer Service was Excellent! Omar treated me with the utmost respect and care! I was taken care of in 2 hours! More

by Andrew Gomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Jul 31, 2023 -

Envision Ford of Oxnard responded

Andrew, it's great to know that Omar and our team at Envision Ford of Oxnard provided you with excellent customer service. We appreciate your feedback and hope to see you again down the road!

July 29, 2023

Problem assessed correctly and repairs done promptly. Service rep was courteous and listened well, responsive to needs. More

by jjrichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Jul 31, 2023 -

Envision Ford of Oxnard responded

JJ, we're glad to know our team at Envision Ford of Oxnard was able to assist you promptly and effectively. Thanks for sharing your positive experience with us!

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