Envision Ford of Oxnard - Service Center

A part was missing from the installation, and wasn’t mentioned by agent. When I asked they said it didn’t come in the kit and they would reorder it and let me know when it’s in. Four days on and still n mentioned by agent. When I asked they said it didn’t come in the kit and they would reorder it and let me know when it’s in. Four days on and still no word. Not ideal. More

Very very bad service 😡 I took my car perfectly fine it turned on and it worked great but when I wanted to get it all the sudden it didn’t turn on and I needed to get fixed there turned on and it worked great but when I wanted to get it all the sudden it didn’t turn on and I needed to get fixed there More

They took 10 mins to get to me and I had an appointment. They handed me my keys and I had no idea where my car was I had to go find it. They left the plastic in the car. Super unfriendly and I will not be b They handed me my keys and I had no idea where my car was I had to go find it. They left the plastic in the car. Super unfriendly and I will not be back. More

I brought my ford mustang in for a transmission issue the service writer said he only had one mechanic that works on transmissions that I would be in line after two weeks i went to the dealership and my car service writer said he only had one mechanic that works on transmissions that I would be in line after two weeks i went to the dealership and my car hadn’t moved so I asked if it could be washed and that was done and detailed when i got home I found items missing from my trunk when I asked him about the theft he stated that cameras were on my car was there two weeks I was approved by ford to lease anew mustang that won’t happen now at envision ford maybe at sunrise ford they are going to check out my transmission tomorrow one day after I called them I’ll never let envision ford touch my car agin and they’ve seen the last of me permanently 🤢 More