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Envision Ford of Oxnard - Service Center
Oxnard, CA
575 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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575 Reviews of Envision Ford of Oxnard - Service Center
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February 28, 2024
Alberto and Evan were courteous and helpful and treated me like a privileged customer. My car was returned with an updated video, and I am a first time member of envision Ford and I will most certainly hav me like a privileged customer. My car was returned with an updated video, and I am a first time member of envision Ford and I will most certainly have my car always serviced at envision Ford. More
by HUH
Employees Worked With
Alberto,Evan
February 21, 2024
Albert helped me get my truck serviced in a quick timely manner. The dealership was extremely busy yet he was able to fit me in and get my truck diagnosed . I returned the next day get the problem fixed. Ev manner. The dealership was extremely busy yet he was able to fit me in and get my truck diagnosed . I returned the next day get the problem fixed. Everything went smoothly as usual. More
by murrietaelectric
Employees Worked With
Albert Torres
February 16, 2024
Very clean and well organized dealership. The service team at Envision definitely have there system set up to take care of customers.Alberto my advisor was friendly, knowledgeable and was mor The service team at Envision definitely have there system set up to take care of customers.Alberto my advisor was friendly, knowledgeable and was more than happy to answer any question I had. More
by Joseph Judice
Employees Worked With
Alberto
February 15, 2024
Needed a repair done on my f-150, we are from out of state, and needed to get back on the road asap. Envision ford was gracious enough to get my truck in the shop same day, despite their busy shop sched state, and needed to get back on the road asap. Envision ford was gracious enough to get my truck in the shop same day, despite their busy shop schedule. For that I am very thankful!!! More
by Happy customer
Employees Worked With
Tarek
February 14, 2024
I went in for an oil change for my 2021 Ford Ranger with 12k miles. They recommended an alignment with my old change. I opted for the service. When the service writer got my paperwork back from the technici 12k miles. They recommended an alignment with my old change. I opted for the service. When the service writer got my paperwork back from the technician, he told me that they got my alignment back within spec with caster and SAI, but didn’t provide a copy to show me the work. I asked for a copy and the measurements were basically the same from entering the dealership, with right front caster .2 out of spec on print out. Then the excuses came, saying the print didn’t show the initial measurements. I asked if they could pull the initial measurements so I can see them and the service writer tried. He walked back inside and went into his boss’ office then came back to me. He told me that the technician didn’t have to do much to my alignment and wouldn’t charge me. Confused, as I have done alignments on multiple different makes and models before using a hunter alignment product, questioned the measurements of caster being in the red, not to mention that it was the same as when it went on the alignment machine. They assured me that my alignment was fine and not to get concerned with the measurements. They then withheld the charge for the said alignment. Bottom line, if I didn’t want to see proof of a 140 dollar service for alignment, I would have been charged for no work actually being completed. Stay smart out there and ask for all documentation on work you are paying for! More
by Vr6machine
Employees Worked With
Service writer on February thirteenth
