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Envision Ford of Oxnard - Service Center

Oxnard, CA

4.3
575 Reviews

575 Reviews of Envision Ford of Oxnard - Service Center

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March 20, 2024

Was great customer service. Tyler made it an extremely enjoyable experience. From top to Bottom. More

by Kennedyrck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Tincher
March 20, 2024

Great customer service, kept me in contact as my car was being serviced. Gave thorough breakdown of services rendered More

by gene.v.silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Gonzalez
Mar 21, 2024 -

Envision Ford of Oxnard responded

We're glad to know you appreciated our communication and thorough breakdown of services at Envision Ford of Oxnard. Thanks for the positive feedback!

March 17, 2024

Evan was fantastic. He was very professional, knowledgeable, and pleasant to speak with. I had to wait half the day for the work to be completed, 60k maintenance. E More

by Pete M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Mar 18, 2024 -

Envision Ford of Oxnard responded

Pete, it's great to know that Evan provided you with such a professional and knowledgeable service at Envision Ford of Oxnard. We appreciate your patience during the maintenance process and are glad everything was completed to your satisfaction!

March 17, 2024

Good customer service representative, horrible vehicle care. Bad service, problems with work done. Paint damage. More

by Victor Maldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ismael Gonzalez
March 15, 2024

Every step of the process was professional. The appointment was quick. Service writer was on top of the whole process. We have a ford extended warranty. He handled all the details. The repair t More

by nhallinan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 17, 2024 -

Envision Ford of Oxnard responded

We're glad to know that your experience with us at Envision Ford of Oxnard was quick and professional. It's great to see our team could handle all the details for you, making sure everything went smoothly. Thanks for sharing!

March 15, 2024

They took care of my problem quickly and efficiently. They diagnosed the problem and provided the repair that was necessary, and did not try to "upsell" me. More

by dkmorr57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Tracy
Mar 18, 2024 -

Envision Ford of Oxnard responded

We're glad to know you had a positive experience with our team at Envision Ford of Oxnard. We always aim for efficient and honest service, so it's great to see that reflected in your visit!

March 13, 2024

They were very efficient and helpful. They explained my options and offered all the information I needed. More

by mfmahan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ayala
Mar 13, 2024 -

Envision Ford of Oxnard responded

We're glad to know you found our team at Envision Ford of Oxnard efficient and helpful. We always aim to provide all the necessary information for a smooth experience. Thanks for sharing your feedback!

March 13, 2024

Great experience with Service Advisor Moises (Mo). He is friendly, knows his stuff and communicates well. The 5 stars is for Mo. More

by Don
Recommend Dealer
Yes
Employees Worked With
Moises Castro
Mar 13, 2024 -

Envision Ford of Oxnard responded

Don, we're delighted to know you had a great experience with Mo at Envision Ford of Oxnard. We appreciate your five-star review and will pass along your kind words!

March 12, 2024

I’m very pleased that they came to my house and they were able to do it right here without me going anywhere! More

by Kristen Ginchereau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name!
Mar 12, 2024 -

Envision Ford of Oxnard responded

Kristen, we're delighted to know that our at-home service was convenient for you! Thanks for choosing Envision Ford of Oxnard.

Mar 12, 2024 -

Kristen Ginchereau responded

Thank You Thank You Thank You krgblessed@me.com

March 11, 2024

Usually always good. This time they forgot to call me and let me know they needed to keep my truck another day. They should have at least texted. More

by Bruce
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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