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Advantage Ford Lincoln - Service Center

Duarte, CA

4.0
352 Reviews

352 Reviews of Advantage Ford Lincoln - Service Center

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October 24, 2024

Customer service from Marco & Polo is excellent. I purchased my Explorer in 2019, they've made my visits stress free. The recalls? Don't get me started. I've never had this many recalls for any car More

by MOUSIEMUNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The wonderful ladies in the cashier's office , Polo Hernandez, Marco Barillas
October 22, 2024

I understand that this is a Ford dealership, but Franklin and the service team did an excellent job on my Jeep, which I purchased at Envision Ford. It has a great engine and I appreciate that they flushed an More

by Ted.Andrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Hernandez
October 21, 2024

had inferior experience and will not go back to them, poor communication and customer expereince More

by Ankur
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Rico
October 20, 2024

The service was too slow for the volume of cars. Prices are extremely too high. Advantage Ford customers service was all around much greater. More

by PERFECTU
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Rico
October 19, 2024

We have a warranty with our Lincoln, but we paid $2,300 for normal service . The charges are rediculious Since you changed ownership it appears that you no longer want Lincoln customers and we will deffin More

by BOBBYFB2006
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Botello
October 17, 2024

My service writer was Franklin Hernandez— absolutely outstanding— explained all service categories— kept me informed during service process— knowledgeable and treated me as the customer with concern More

by SASPARASS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Hernandez
October 17, 2024

The work was completed quickly but I was advised to get new tires. I just bought new tires in July from Costco based on my prior service report. I don't think anyone looked at my tires during my October vi More

by KAGCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franklin;, Polo Hernandez
October 16, 2024

My check in was fast. I waited in the lounge. My car was serviced fast. More

by DSILLAS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Botello
October 14, 2024

On time appt with quick service. Personnel friendly on arrival and departure. Advised on upcoming needed service. More

by LIZAJN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
October 14, 2024

service was great and fast, everything is great, and I like the reminder to make an appointment. More

by BLUEMARYBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rico
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