Advantage Ford Lincoln - Service Center

The service maintained its Superb ! !! Polo is Superb for all my needs I am a long!!! time customer Service is everything !! Polo is Superb for all my needs I am a long!!! time customer Service is everything More

Horrible service , took my ford in for troubleshooting arrived at 8:30 am did not hear from the service dept all day , I finally called at 2pm and was told the tech was out to lunch and would call back s arrived at 8:30 am did not hear from the service dept all day , I finally called at 2pm and was told the tech was out to lunch and would call back shortly I called again at 4pm and was told the tech that was over seeing the repairs was being replaced with another service tech . Service tech #2 called me at 5pm to say my ford needed to stay overnight and promise to call me first thing the next morning . Next day I called at noon and still no update finally 30 minutes later tech #2 called with the estimate which was extremely high ( $2300.00 ) I said no thank you I would pick up my ford in a couple of hours this was at 12:30 , I arrived at 3pm and my Ford had not been put back together nor was the paper work ready , had to wait another 20 minutes needless to say Evision Ford lost a long time customer ( bought 2 vehicles with the previous dealership ) not my place to tell you how to run your business but this is not the formula for success in my opinion More

We were happy to get an appointment to fix the recall problem last Friday right before a road trip! Getting 40 mpg with our Ford was much better than in our truck! problem last Friday right before a road trip! Getting 40 mpg with our Ford was much better than in our truck! More

Service was great with no appointment, Loved the free Lyft. However, I was not satisfied with the communication about the estimated cost of service. When service rep called to tell me car was read Lyft. However, I was not satisfied with the communication about the estimated cost of service. When service rep called to tell me car was ready, I asked for actual cost, it was higher than expected. I mentioned the estimate cost was not disclosed when I brought the vehicle. The service rep told me the estimate was on the paperwork provided which I signed. This was true, but I was not told the estimate when I left my vehicle. More

Great. Service. Friendly. Helpful. Employees. Wow. Very. On. Time. Like they. Say. I'm. Surprise Service. Friendly. Helpful. Employees. Wow. Very. On. Time. Like they. Say. I'm. Surprise More

I switch from Puente Hills to Duarte dealership. Hands down to the best advisors, excellent customer service and care! My dealer advisor is Marco btw! Hands down to the best advisors, excellent customer service and care! My dealer advisor is Marco btw! More

The New Ford service advisor seemed like he wanted me out fast. He gave me a sense of wanting me out as fast as possible. fast. He gave me a sense of wanting me out as fast as possible. More

Service fast n friendly n professional , and even clean my car , Thank you so much . my car , Thank you so much . More

Everyone in the service department was incredibly helpful, friendly and funny. It was not about experience at all and thank you to the manager of the service department Stephen and Marco who is my se helpful, friendly and funny. It was not about experience at all and thank you to the manager of the service department Stephen and Marco who is my service provider. They're both excellent guys. More

Easy check in. Edgar was helpful and explained the process of the service call. He projected that my service would take three hours, but that he would keep me pos Edgar was helpful and explained the process of the service call. He projected that my service would take three hours, but that he would keep me posted and try to make that call a lot less than three hours. He seemed to care. More