Back

Advantage Ford Lincoln - Service Center

Duarte, CA

4.0
352 Reviews

352 Reviews of Advantage Ford Lincoln - Service Center

Sort by
June 09, 2024

Doing business with familiar faces is always a pleasure. I know you guys have changed personnel but my continued experience and interaction with Marco from the service department continues to exceed expecta More

by AUGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
June 08, 2024

Service department is hard to get a hold of by phone but once you get a hold of and get an appointment the techs are very thorough with processing your vehicle through service needed. More

by LARRYMERAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
June 08, 2024

The service department (especially Polo) are very friendly and helpful. The service needed was explained clearly. More

by KMADURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
June 08, 2024

I like bringing my Ford car to Envision Ford however this last experience was not as good as the past. I felt the service price was rather high compared to what I have paid for the same or more in the past. More

by GOODRICH06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
June 08, 2024

Marco is a super helpful service representative. Nothing but praise for him. However, they had our vehicle for over 2 weeks to repair 2 different recalls and an oil leak they found on the inspection More

by DOLSFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Barillas
June 07, 2024

Always great service! The service department always greet you in a friendly and professional manner. More

by kimberlydarlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Chairez, Andrea Gallardo, Polo Hernandez, Edgar Rico, Marco Barillas, Angel Garcia, Tony Botello, Deeana Brindley
June 07, 2024

Marco is very nice and communicated well but prices are too high for minor repairs. Go to a trusted mechanic instead. More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Barillas
June 07, 2024

Unfortunately my visit to the service department was not a happy one, looking to remedy a broken windshield, but I was able to come in get my windshield ordered, my service advisor Leopoldo was super attent More

by STEVENJORTIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
June 07, 2024

Polo is the reason I keep going back to Envision. He works hard and makes sure you are informed of the status of your vehicle. More

by DALEO56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
June 06, 2024

Edgar was super helpful and got my service taken care of witth no trouble at all. More

by SYXXKID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rico
...
28
...