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Advantage Ford Lincoln - Service Center

Duarte, CA

4.1
386 Reviews

386 Reviews of Advantage Ford Lincoln - Service Center

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July 16, 2024

Marcos is always great to work with, and he keeps me updated on the cars needs and progress. Marcos and Polo are both great to work with for service. More

by jonfrontino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Lakhani, Polo Hernandez, Marco Barillas
July 16, 2024

Excelente service , by far the car service I have received in years. Highly highly recommend !! More

by MARIAROD1075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas, Tony Botello
July 15, 2024

Polo Hernandez has been my advisor for years. He is professional, explains things well and in detail . He is friendly and patient with my questions. I go to Duarte because of him. Thank you P More

by DANDMSPIRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
July 13, 2024

I have had pleasant experiences with Marco, Polo and Tony regarding the services on my cars. They are very friendly and professional. More

by RICHMAG211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez, Marco Barillas, Tony Botello
July 12, 2024

Friendly, very busy. Service advisor was helpful and friendly. Need to verify the service was completed, More

by FONFIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rico
July 12, 2024

They were professional and the wait was a lot shorter than past visits. Edgar was easy to work with and helpful. More

by EYEMCATZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rico
July 12, 2024

My representative is Polo Hernandez. I'm very happy with his attention to detail, and service of my vehicle. More

by CHRISTAVE155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
July 12, 2024

They had me waiting almost 5 hours before I got my cat back. That’s unacceptable!! More

by PAD1LLAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Gallardo, Polo Hernandez, Edgar Rico, Angel Garcia
July 12, 2024

Polo took care of my issue and corrected my lug nuts . He was very kind and attentive. Mistakes happen but true service is how it’s handled . And Polo did a great job More

by BILLCAGUARDIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
July 12, 2024

Polo is as usual, a good friendly service person. The car also returns as usual...clean. One thing I don't care for in the changes from Advantage to Envision is the rides between home and deale More

by DONNAMKMA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
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