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368 Reviews of Advantage Ford Lincoln - Service Center
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Verified Customer
July 25, 2025
I have dealt with Marco and Polo in Service for more than 15 years. I seek Marco out when I need Service for my Ford Flex Limited. The first one I bought From Marco when he was in Sales. I believe having 15 years. I seek Marco out when I need Service for my Ford Flex Limited. The first one I bought From Marco when he was in Sales. I believe having A Service person that knows you knows your vehicle makes me feel like I have someone who really cares about getting it right so they don't let you down. Marco always follows thru for me and I trust him. When you just get anyone at some locations its not the same More
by Tom Pugel
Employees Worked With
Marco setvice
July 25, 2025
Service dept is great because of Marco and polo are great service advisors. Don’t know anything about the sales department since it changed from advantage ford which was totally awesome. Don’t know why en service advisors. Don’t know anything about the sales department since it changed from advantage ford which was totally awesome. Don’t know why envision had to come along it was not needed Advantage ford was the best More
by MARG0706
July 25, 2025
Polo did a great job of explaining all that needed to be done. The service was great and I am totally pleased. The only thing that annoyed me was the 3% charge for using a credit card. I know margins ar done. The service was great and I am totally pleased. The only thing that annoyed me was the 3% charge for using a credit card. I know margins are tight and you need to increase revenue where you can. That said your competitors don’t assess that charge. . More
by todavekopp
Employees Worked With
As I said Polo my service was great as always.
April 01, 2025
I took my car in for the works package oil change. They said the price had gone up to $149. I had a $20 off coupon. That’s still twice the amount that performance Ford in West Covina charges. I can ge They said the price had gone up to $149. I had a $20 off coupon. That’s still twice the amount that performance Ford in West Covina charges. I can get the works package done there for $69.95 with a coupon. Last time I go to envision Ford in Duarte. More
by ddsmdc
Employees Worked With
Polo Hernandez
January 06, 2025
Bought a Transit van from these guys at end of 2023, drove my other van for a few months into 2024 and didn’t realize that rodents had eaten the windshield wiper supply line on new van till we started u drove my other van for a few months into 2024 and didn’t realize that rodents had eaten the windshield wiper supply line on new van till we started using it for work.. When I called them they gave me the run around about talking to General manager, called about a dozen times and each time couldn’t ever talk to him about fixing this issue and he never called me back after leaving messages each day. Happy with the Transit but their customer service isn’t the best, make sure you do thorough investigation so u don’t have to go through what I did. More
by Taj77590
Employees Worked With
General Manager
November 12, 2024
Marco was very helpful dealing with me and my car the only thing wrong is the new way of not doing things not cashing a check credit cards 15% that was something that makes me not really want to come bac only thing wrong is the new way of not doing things not cashing a check credit cards 15% that was something that makes me not really want to come back to Ford I have always like Ford service but now I'm not sure of the tactics More
by patriciajeanandheidi
Employees Worked With
Marco Barillas
November 11, 2024
Service Tech is terrific. His name is Marco and he really is great at keeping you informed of the work and when it will be completed. His name is Marco and he really is great at keeping you informed of the work and when it will be completed. More
by JGAROFALO2
Employees Worked With
Marco Barillas
