Advantage Ford Lincoln - Service Center

I took my car in for the works package oil change. They said the price had gone up to $149. I had a $20 off coupon. That’s still twice the amount that performance Ford in West Covina charges. I can ge They said the price had gone up to $149. I had a $20 off coupon. That’s still twice the amount that performance Ford in West Covina charges. I can get the works package done there for $69.95 with a coupon. Last time I go to envision Ford in Duarte. More

Bought a Transit van from these guys at end of 2023, drove my other van for a few months into 2024 and didn’t realize that rodents had eaten the windshield wiper supply line on new van till we started u drove my other van for a few months into 2024 and didn’t realize that rodents had eaten the windshield wiper supply line on new van till we started using it for work.. When I called them they gave me the run around about talking to General manager, called about a dozen times and each time couldn’t ever talk to him about fixing this issue and he never called me back after leaving messages each day. Happy with the Transit but their customer service isn’t the best, make sure you do thorough investigation so u don’t have to go through what I did. More

Marco was very helpful dealing with me and my car the only thing wrong is the new way of not doing things not cashing a check credit cards 15% that was something that makes me not really want to come bac only thing wrong is the new way of not doing things not cashing a check credit cards 15% that was something that makes me not really want to come back to Ford I have always like Ford service but now I'm not sure of the tactics More

Service Tech is terrific. His name is Marco and he really is great at keeping you informed of the work and when it will be completed. His name is Marco and he really is great at keeping you informed of the work and when it will be completed. More

Price for standard oil change skyrocket so this will heavily influence my decision to have that done again at this location. heavily influence my decision to have that done again at this location. More

Everyone is nice. But service has gone downhill. $150 for an oil change and I couldn’t get a ride to the train station. $250 just to look at my tires to see why the But service has gone downhill. $150 for an oil change and I couldn’t get a ride to the train station. $250 just to look at my tires to see why the tire pressure light is on. Crazy. My wife and I have been going here for seven years. We will not be coming back. More

This place did not rotate my tires just found out when I got home. Over priced paid over $1900.00. They also charge 3 percent for using credit card(horrible) got home. Over priced paid over $1900.00. They also charge 3 percent for using credit card(horrible) More

I tell them the problem but they charge me 250 dollars to diagnose it for them selves, then tell me it cost over a thousand dollars for the part(more if not all labor). Then on the invoice they charge me 240 diagnose it for them selves, then tell me it cost over a thousand dollars for the part(more if not all labor). Then on the invoice they charge me 240 dollars for a service they never did cause my truck doesn't have a filter on that model. If you throughly don't go through the invoice it would of cost me sooo much money. He credited my visa but on the invoice it shows I was charged for this part and labor, wow. He also said the invoice would explain in detail what is wrong and the original problem part needed for future but never received that. I am trying to work with you guys because my department goes through you but....damm SMH. Leaving there I don't know if anything was really done or could be trusted. More

We have been going to this dealership before it was Envision Ford. We are pleased to see that the service offered is as good or even better than we experienced before. Envision Ford. We are pleased to see that the service offered is as good or even better than we experienced before. More

Disappointed in how expensive service has become, that you now expect your service advisors to also close out the bills, and that now you are charging 3% for credit card payments that is not explained pri you now expect your service advisors to also close out the bills, and that now you are charging 3% for credit card payments that is not explained prior to getting the bill. Probably will be my last time coming to Envision as you have become all about the money. More