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Advantage Ford Lincoln - Service Center

Duarte, CA

4.0
368 Reviews
Call Service Center (626) 415-3063

368 Reviews of Advantage Ford Lincoln - Service Center

Sort by
July 28, 2025

Straightforward, thorough, reasonable, responsive. Polo was especially thorough with explaining the work, process, timing and cost. I give him highest marks. More

by Tom.reed
Recommend Dealer
Yes
Employees Worked With
Polo.
Report | Print
Jul 28, 2025 -

Envision Ford of Duarte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Envision Ford of Duarte!

July 28, 2025

I have been going to this dealer for over 10 years , work always done very professional More

by BECKDLOOKIELU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Report | Print
Jul 28, 2025 -

Envision Ford of Duarte responded

Thanks for sharing about your experience with Envision Ford of Duarte. We appreciate your business and hope to see you again soon!

July 28, 2025

Marco was an excellent service advisor and made the process simple and quick. Appreciate his great service! More

by GOLDINGBUNGALOW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Jul 28, 2025 -

Envision Ford of Duarte responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Envision Ford of Duarte to be a positive one. Please don't hesitate to reach out if you need anything else.

July 27, 2025

Almost ten years, and still GREAT service. Please don't change one bit. Love it. More

by MARIO31166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin, Polo, Mr. Handsome.
Report | Print
Jul 27, 2025 -

Envision Ford of Duarte responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Envision Ford of Duarte. We look forward to having you as one of our valued customers for many more years to come!

July 27, 2025

Shoutout to Marco in the service department. Been bringing my car here for service for many years, and getting consistent and reliable service. More

by Web
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco for service
Report | Print
Jul 27, 2025 -

Envision Ford of Duarte responded

Thank you for choosing Envision Ford of Duarte. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 27, 2025

Polo is the best, very responsive and nice. Followed up on everything. Really nice guy. More

by DON.EVENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Comacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davit Mkrtchyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Aguire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2025 -

Envision Ford of Duarte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 27, 2025

Reservation system was a bit trying but once on property with our vehicle we were very pleased. More

by CATKLOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony (service rep)
Report | Print
Jul 27, 2025 -

Envision Ford of Duarte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 26, 2025

Marco has provided excellent customer service to me for several years now. He is patient and answers all of my questions. He returns phone calls promptly. He is an important asset to this location. More

by mmosesman
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Jul 26, 2025 -

Envision Ford of Duarte responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Envision Ford of Duarte.

July 26, 2025

Everything fine. Quick and problem fixed. I'll continue to visit Envision's service dept for my service. More

by LDOUGLASBELL
Recommend Dealer
Yes
Employees Worked With
Dk
Report | Print
Jul 26, 2025 -

Envision Ford of Duarte responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Envision Ford of Duarte to be a positive one. Please don't hesitate to reach out if you need anything else.

July 26, 2025

Envision service writer, Polo, is awesome He is a professional and a great representative of the Envision Service team. More

by PRODUCER2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Report | Print
Jul 26, 2025 -

Envision Ford of Duarte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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