Envision Ford of Duarte

Marco is very nice and communicated well but prices are too high for minor repairs. Go to a trusted mechanic instead. too high for minor repairs. Go to a trusted mechanic instead. More

Edgar was super helpful and got my service taken care of witth no trouble at all. witth no trouble at all. More

Polo Hernandez has been the contact person in the service department As she explains what the problem and what are the charges Because of him and His services and the quality of the service I Have been sati department As she explains what the problem and what are the charges Because of him and His services and the quality of the service I Have been satisfied. More

Marco has been my service agent for many years now. I have a 2014 Edge that I bought at Advantage Duarte brand new, and bring it in for every service. I trust him implicitly to take care of my car. He’ I have a 2014 Edge that I bought at Advantage Duarte brand new, and bring it in for every service. I trust him implicitly to take care of my car. He’s never let me down! More

Polo is very good always genuine and keeps me updated . Still don’t like the price Still don’t like the price More

Service was timely, and people were friendly, we were explained what were done and what we need in the future service explained what were done and what we need in the future service More

I was completely satisfied with the 20,000 mile service on my 2012 ford focus. on my 2012 ford focus. More

Rayan was very courteous and knowledgable. He worked to get us the best deal. I’m very satisfied with my choice and the experience. He worked to get us the best deal. I’m very satisfied with my choice and the experience. More

Had an early morning appointment and took my vehicle in for oil change and waited for over 3 hours just to find out 3 hours later my paper work was not pulled for servicing. Seemed like customer service is for oil change and waited for over 3 hours just to find out 3 hours later my paper work was not pulled for servicing. Seemed like customer service is below what I would expect from a new dealership. Been a Advantage customer for over 20+ years, and comparing them to Advantage, they have a lot to learn. I feel waiting over 3 hours to have an oil change and not letting me know there is a delay until I went out and inquired about my vehicle and I was told they just pulled my paperwork. Ended up leaving and not to return to this dealership again. More

Polo was great and really went above and beyond in the customer service department. Thanks again! customer service department. Thanks again! More