Envision Ford of Duarte

I was completely satisfied with the 20,000 mile service on my 2012 ford focus. on my 2012 ford focus. More

Rayan was very courteous and knowledgable. He worked to get us the best deal. I’m very satisfied with my choice and the experience. He worked to get us the best deal. I’m very satisfied with my choice and the experience. More

Polo was great and really went above and beyond in the customer service department. Thanks again! customer service department. Thanks again! More

The service here is consistently great. From the people on the phone to the service staff they are always courteous. From the people on the phone to the service staff they are always courteous. More

Had an early morning appointment and took my vehicle in for oil change and waited for over 3 hours just to find out 3 hours later my paper work was not pulled for servicing. Seemed like customer service is for oil change and waited for over 3 hours just to find out 3 hours later my paper work was not pulled for servicing. Seemed like customer service is below what I would expect from a new dealership. Been a Advantage customer for over 20+ years, and comparing them to Advantage, they have a lot to learn. I feel waiting over 3 hours to have an oil change and not letting me know there is a delay until I went out and inquired about my vehicle and I was told they just pulled my paperwork. Ended up leaving and not to return to this dealership again. More

The Service Center was excellent. Polo Fernandez has been exceptional for all of the last 36 years that we have been leasing from Advantage Ford and he is continuing his extraordinar Polo Fernandez has been exceptional for all of the last 36 years that we have been leasing from Advantage Ford and he is continuing his extraordinary level of service to t his day. More

Fast efficient service. Service tech was so considerate. Wait time was short. Job well done. Service tech was so considerate. Wait time was short. Job well done. More

Love the really quick service, friendly and efficient service advisors, and great location to stores where you can shop while waiting. service advisors, and great location to stores where you can shop while waiting. More

It is twice as expensive as Advantage Ford. I was glad to be taken care of without an appointment (which I usually do.) I was glad to be taken care of without an appointment (which I usually do.) More

Marco Barillas was polite, helpful, and knowledgeable, with excellent communication skills. Service was relatively fast and efficient. with excellent communication skills. Service was relatively fast and efficient. More