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Envision Ford of Duarte

Duarte, CA

Overview
Employees
Reviews
Vehicles
4.4
857 Reviews
Welcome to Envision Ford Lincoln of Duarte, where your automotive dreams come to life! Our friendly team is dedicated to helping you find the perfect vehicle, whether it's a sleek Ford or a luxurious Lincoln. But we don't stop there-our top-notch service department is here to keep your car running smoothly for years to come. With a commitment to exceptional service and a passion for all things automotive, we make your experience enjoyable and hassle-free. Join our family today, and let's drive into a brighter future together!
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1031 N Central Ave

Duarte, CA

91010

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Showing 857 reviews

January 17, 2026

The staff is friendly and accommodating. They very efficiently provided a loaner car for me. More

by JOHNPOMROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin
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Jan 17, 2026 -

Envision Ford of Duarte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 17, 2026

Leopoldo Hernandez did an excellent job. He was polite, friendly, and helpful in explaining what work my Ford Escape needed done. Honest worker. More

by TDIAZ52
Recommend Dealer
Yes
Employees Worked With
Leopoldo Hernandez
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Jan 17, 2026 -

Envision Ford of Duarte responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 16, 2026

Franklin, my service advisor, was attentive and supportive in getting my vehicle serviced. He also got the next service scheduled for the leak inspection. A truly outstanding CS rep. More

by damperdiode
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin
Report | Print
Jan 16, 2026 -

Envision Ford of Duarte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 16, 2026

Not detail oriented. They missed exposed wires on the engine block and didn't take action to fix it until I inspected it myself and asked for it to be corrected. They wer More

by cyc.pdx
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
NA
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Jan 21, 2026 -

Envision Ford of Duarte responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 15, 2026

He was very polite and very kind. Service was great, fast and clean. Thank you More

by marthapjuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony botello
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Jan 15, 2026 -

Envision Ford of Duarte responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Envision Ford of Duarte.

January 14, 2026

process was quick and easy; Davit and his team did a great job. I'm very satisfied, with the entire process. the vehicle was even delivered to me. More

by dea0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davit Mkrtchyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2026 -

Envision Ford of Duarte responded

Thanks for sharing about your experience with Envision Ford of Duarte. We appreciate your business and hope to see you again soon!

January 14, 2026

Polo is professional and responsive to my inquiries and questions. He is honest too. Polo is the best as he has been there the longest and has the experience we customers need. More

by et.goss1
Recommend Dealer
Yes
Employees Worked With
Polo
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Jan 15, 2026 -

Envision Ford of Duarte responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Envision Ford of Duarte. We look forward to having you as one of our valued customers for many more years to come!

January 14, 2026

I left my car In 3 days they updated the status every day. professional and friendly. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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Jan 20, 2026 -

Envision Ford of Duarte responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 13, 2026

The online application and process was very convenient. Amy was excellent and very helpful thanks More

by goodtimes2407
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Aguire
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2026 -

Envision Ford of Duarte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 12, 2026

Polo and Advantage are incredible; he's the best. I always appreciate him and his continued help More

by SMU1165
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
Report | Print
Jan 20, 2026 -

Envision Ford of Duarte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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