Envision Chrysler Dodge Jeep Ram West Covina

I bought a vehicle from Nate but unfortunately I brought the same vehicle back a week after I bought it because it had mechanical issues it’s now been almost 2 weeks and everyone from service And sales keep the same vehicle back a week after I bought it because it had mechanical issues it’s now been almost 2 weeks and everyone from service And sales keeps giving me the runaround they keep passing the ball blaming one another and there’s no specific person to speak with even apparently a man named Laslow who’s supposedly the boss hides and doesn’t answer your call or his too busy or in a meeting or not there today all lies which in the same day. These guys are content with taking your money but once you let it go they forget about you and your problem, I’d been promise a loaner but forget about it not gonna happen. I wish I’d never bought a car form these guys as they’re all liars and there’s absolutely nobody responsible. Beware with Envision they’re all crooks . And by the way I’m still waiting on my car and for a real manager to answer my call. More

Easy appointment service and convenient. Service department staff was very friendly and area was clean. My vehicle was serviced and checked for any other issues. Thank you to the Service Dep Service department staff was very friendly and area was clean. My vehicle was serviced and checked for any other issues. Thank you to the Service Dept. Team for taking great care with my vehicle. See you for the next Service. More

Service was convenient, helpful and quick. staff was professional and courteous. Hassle-free service is much appreciated. staff was professional and courteous. Hassle-free service is much appreciated. More

Maryam is helpful for being new in the job. Given she is new, she is willing to learn and help you Given she is new, she is willing to learn and help you More

The advisor was good. The tech left obbd sensor hanging and lost.my obd2 module that was connected to the port. I was told that nothing was there but I know it was there. The tech left obbd sensor hanging and lost.my obd2 module that was connected to the port. I was told that nothing was there but I know it was there. They blamed the tow truck driver but the tow.truck driver did not touch that part of the car. More

Great experience, love all the staff, it’s always an easy process to drop off my car. process to drop off my car. More

Dealing with the service department is always easy and they are always knowledgeable about what is going on. they are always knowledgeable about what is going on. More

Awesome experience at this dealer. The service supervisor made sure I was satisfied In every way possible. The service supervisor made sure I was satisfied In every way possible. More

Nice people and pretty good customer service i will definitely take back my truck for service here definitely take back my truck for service here More

I always get my service done here because they are reliable and efficient. I always trust them with my Jeep! reliable and efficient. I always trust them with my Jeep! More