Enumclaw Chrysler Jeep Dodge
Enumclaw, WA
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66 Reviews of Enumclaw Chrysler Jeep Dodge
My 2018 Dodge was in for a replacement of the hydraulic control unit, during the technician’s inspection he identified a couple of other issues and thru my extended warranty the service manager was able to control unit, during the technician’s inspection he identified a couple of other issues and thru my extended warranty the service manager was able to get everything covered under the warranty. The end result is my truck is back on the road and I am very satisfied with the end result! More
Discussed buying a truck with the Dustin, Internet Sales Manager. I sent him the vehicle price quoted on the website via screenshot. The offer he gave me was more than the listed price on his own site, and Manager. I sent him the vehicle price quoted on the website via screenshot. The offer he gave me was more than the listed price on his own site, and did not take into account their own dealership discount. He quoted incentives as the difference, when it is clear it was how own website! I then asked for invoice so we can have a real, honest discussion about the truck. He stated: “ invoice is irrelevant “ and “it’s priced with the market”…basically saying he doesn’t really care about his own quoted price on his own internet site! Shady tactics and dishonest conversation. Go somewhere where tell the truth More
Great experience with the service department! I am very particular on who I will let work on our JL and they did not disappoint. Everyone there was incredibly helpful, from the front desk staff, to the ski particular on who I will let work on our JL and they did not disappoint. Everyone there was incredibly helpful, from the front desk staff, to the skilled tech that performed the work, to the Service Director who reviewed the warranty work with me. Thank you all so much for stepping up and taking care of this TSB warranty issue! It has 100% resolved the incredibly unsafe steering issues we were experiencing and I have complete confidence now with my wife and kids in this Jeep. If you are looking for competent, honest, timely people who actually listen to your concerns this dealership should be number one on your list. I look forward to having them as my go to dealer for future service. Thanks again! More
Years ago one Jeep service department after another disappointed me. Someone told me about Enumclaw Chrysler Jeep Dodge. My first visit wasn't my last. They were honest and very respectful to me. The s disappointed me. Someone told me about Enumclaw Chrysler Jeep Dodge. My first visit wasn't my last. They were honest and very respectful to me. The service department has always been wonderful to me and my Jeep "Just Jack". Will and Grace fan can you tell? When I called for an oil and filter change John at the service department was very understanding about me being nervous about my safety during this pandemic. He booked the last oil change of the day for me. When I got there John wasn't there but Risa was. She too has always made me feel welcomed. She said if there is anything you need just let me know. While waiting I visited Jason in the parts department. He showed me all the new Jeep items. BTW I love my new jeep mug. Jason will be calling me in the Fall about their Jeep hoodies. I just love my hoodie I got a couple of years ago. This is how all dealerships, service and parts departments should treat their customers. Thank you John, Risa, and Jason. More
These were the nicest and easiest people we've had the pleasure of working with. Everything went very smooth and quick. Everyone we talked to in there was nice and helpful. pleasure of working with. Everything went very smooth and quick. Everyone we talked to in there was nice and helpful. More
I just bought the truck I have been wanting for many years at Enumclaw, Dodge/Jeep. I often visit the store for over a year test driving potential purchases and worked with Tabitha. She is very knowledg years at Enumclaw, Dodge/Jeep. I often visit the store for over a year test driving potential purchases and worked with Tabitha. She is very knowledgeable about the MOPAR product(s) and wonderful just to visit with and talk about automobiles. With the assistance of Robert (a fellow Mountaineer) and they both have been supportive along with John at the service dept for followup appointment. More
I cannot recommend the gentlemen at ECJD enough. This past weekend I purchased a 2021 RAM. This is my first truck so this experience was very important to me. Dustin D quickly responded to my initial cal past weekend I purchased a 2021 RAM. This is my first truck so this experience was very important to me. Dustin D quickly responded to my initial call and answered all of my questions. I made an appointment for a few days out. When I arrived the truck I was interested in was waiting out front for me to rest drive. Dustin worked with the GM Rob to see that we landed on something that was affordable without sacrificing anything I wanted in a truck. The day after I bought my truck someone backed in to me and put a ding in my hood and left paint scuff on my bumper. I called Dustin to see what he recommended. Rob and Dustin told me to drop off the car and they would handle. I picked it up a day later and it looked brand new again. It goes to show there are still old school business people doing things the right way because they genuinely care about the customer experience. I am a customer for life and if you are reading this, you should be too. More
Great experience. I was extremely satisfied dealing with Dustin Dearing while finding my car and the total process. I will recommend this dealer to family and friends I was extremely satisfied dealing with Dustin Dearing while finding my car and the total process. I will recommend this dealer to family and friends More