Englewood Ford - Service Center

I was told that the warranty work (4/10 th hour job according to Ford )and oil change would take about two hours(I had a 9 AM appointment). after three hours I returned to the dealership and the work w according to Ford )and oil change would take about two hours(I had a 9 AM appointment). after three hours I returned to the dealership and the work was not completed yet The associate I was dealing with was on lunch so I talked to another associate that said it would be about another three hours. I said well that’s over five hours. His response was just because you’re bringing it in at 9 AM doesn’t mean we start the work at 9 AM. Sometimes we don’t get to it till three in the afternoon, REALLY! I understand sometimes it takes a little longer to get the vehicle work done, but this is not a comment that I expected! My expectation is when I bring it in for a scheduled appointment. You’ll start working on it in a reasonable amount of time not hours. The warranty work was completed correctly, along with oil change though after five hours. More

Englewood Ford was able to fix my fob, whereas 2 other Ford dealership service centers could not. They ordered my fob and reprogrammed as well as did my oil change service without having me go to Quick La Ford dealership service centers could not. They ordered my fob and reprogrammed as well as did my oil change service without having me go to Quick Lane. They were fabulous and I will come back as needed. More

Sales Managers are AMAZING. Got the truck I wanted and the Payment I was comfortable with Got the truck I wanted and the Payment I was comfortable with More

Aimie in the quick lube service was awesome! Nathan the tech had me in and out within a half hour. Great Service! Nathan the tech had me in and out within a half hour. Great Service! More

The service was prompt, without delay and courteous. I would recommend maintenance here to anyone. I would recommend maintenance here to anyone. More

Service Department was very helpful and set up my appointment to accommodate us. The work was done on time and everything was explained. appointment to accommodate us. The work was done on time and everything was explained. More

Very helpful and they solved my problem. They went over and above to help solve my problem They went over and above to help solve my problem More

Levi was great and very nice to work with we highly recommend working with Englewood Ford recommend working with Englewood Ford More

Phillip was courteous and professional. Repairs were done timely. Cost was reasonable your survey is stupid Repairs were done timely. Cost was reasonable your survey is stupid More

3 appointments, 3 different days. Average wait-time 35 minutes. Outstanding! Amy and Rob and technicians are Rock-Stars....Been doing business with this dealership for 25 years. Average wait-time 35 minutes. Outstanding! Amy and Rob and technicians are Rock-Stars....Been doing business with this dealership for 25 years. More