Englewood Ford - Service Center

Took vehicle in when Vehicle service display appeared. Vehicle was serviced however we were told there was no way to reset or stop the display from continuing. From the time of service to now the servic Vehicle was serviced however we were told there was no way to reset or stop the display from continuing. From the time of service to now the service display continually pops up and when we look in the app it tells us there’s a repeated issue however when we call Englewood Ford service department, we are told there’s nothing they can do and we have to wait for an update. However, the update never came so we called again. When we stated we would call Ford directly. They said oh no, you don’t need to do that. It’ll eventually go away. We stated there should be no reason on a brand new vehicle that the service indicator display continues to pop up and asked if we could speak with the service manager. My husband had the service rider speak with.the service manager, and we scheduled another appointment . brought the vehicle in and we were told that something needed to be replaced, they didn’t have the part and we will have to bring the vehicle in again once they have it. I question why this could not have been done the first time we brought the vehicle or even each time we called to question how to have this fixed. Instead of being told there was no way to fix it someone should have advocated for us instead us persistently advocating for ourselves. What a horrible interruption this brand new vehicle has been to my husband being able to work and my being able to work as we’re having to drive back-and-forth in the middle of the day and not have his truck for his jobs. More

Always great customer and car or truck service! Thank you englewood ford, only place we service our vehicles at! Thank you englewood ford, only place we service our vehicles at! More

The service department was very efficient and prompt. I appreciated the delivery of my car to my home. I appreciated the delivery of my car to my home. More

Very provisional with service that was done would differently come back very happy as usual differently come back very happy as usual More

Price was right and our salesman Derrick was attentive and knowledgeable also Brad who helped with the financing and when we had a vibration problem in the wheels Heidi stepped up to take care of the pro and knowledgeable also Brad who helped with the financing and when we had a vibration problem in the wheels Heidi stepped up to take care of the problem. More

Very efficient and the courtesy delivery of our truck was greatly appreciated. Always have a good experience. greatly appreciated. Always have a good experience. More

First time I had service done here and my experience was great! Work done properly, and friendly staff. great! Work done properly, and friendly staff. More

Another great service visit for my F350. Amy was a pleasure to work with. Always a pleasure. Amy was a pleasure to work with. Always a pleasure. More

Quick lane was quick and had me in and out as expected. Maybe 1 hour for an oil change, tire rotation, plus a recommended service to air filter, etc. Maybe 1 hour for an oil change, tire rotation, plus a recommended service to air filter, etc. More

Great customer service and team work. Greeted promptly with a smile and enthusiasm. Great job Greeted promptly with a smile and enthusiasm. Great job More