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Empire Volvo Cars Smithtown

St. James, NY

5.0
207 Reviews

633 Middle Country Road

St. James, NY

11780

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207 Reviews of Empire Volvo Cars Smithtown

December 15, 2023

Friendly, Efficient, Communicative, Great ease of service! Just among a few reasons why I give them an excellent rating every time I go. From Sales to Service to the Front desk reception my experienc More

by Karyn G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pulistar in service, Mike in sales, Lisa at the front desk, Nash in service and Dan now also in salesI give them all five stars!, Wayne Johnson
Dec 15, 2023 -

Empire Volvo Cars Smithtown responded

Karyn, Thank you for your wonderful review! It is an honor to have your confidence and loyalty, and we are thrilled that our team consistently provides you with the quality care that you deserve. It is our pleasure to serve you and your Volvo needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 13, 2023

I would to thank Kristen Hendrick and Lana Vladi for improving my car leasing experience. Focusing on educating me while setting realisitc expectations on pricing and inventory. All done within my bud More

by jaslan21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lana Vladi, Kristin Hendrick
Dec 14, 2023 -

Empire Volvo Cars Smithtown responded

Thank you for taking the time to share your fantastic experience with Kristin and Lana at our dealership. We're thrilled to hear about the positive impact they had on your car leasing experience. Your satisfaction is a testament to our team's efforts in delivering a great experience and fostering long-term relationships with our customers. Should you need any further assistance or have any queries in the future, please don't hesitate to reach out. We look forward to continuing to serve you and providing outstanding service at every opportunity.

November 28, 2023

Spomenko Pajovic! !!! The best salesperson I have had the pleasure to deal with. This was a hassle-free event. I have purchased many vehicles from multiple different de More

by Jeep Warngler (Title)
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick In Finance, Keith Hogan, Maureen Seibel, Dylan Bolanos, Kristin Hendrick
Nov 28, 2023 -

Empire Volvo Cars Smithtown responded

Thank you for your excellent review! We greatly appreciate the opportunity to work with you, and we are glad that Spomenko and the team took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to let us know if there is ever anything more that we may help you with.

November 27, 2023

Did a service at the dealership, Mr. Will Pulistar is so helpful and the whole experience is fantastic. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pulistar
Nov 28, 2023 -

Empire Volvo Cars Smithtown responded

Charlie, Thank you for sharing your positive experience with us! We are glad that Will took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

November 22, 2023

Great experience at Empire Volvo! Mike Cavaliere my sales rep was wonderful. He was respectful, honest, friendly and easy to work with. He took all the time needed to explain everyt More

by JennW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cavaliere
Nov 22, 2023 -

Empire Volvo Cars Smithtown responded

Jenn, Thank you for your positive review and recommendation! Providing a smooth, 5-star experience is always our goal, and we are glad that Mike's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Take care.

November 20, 2023

I can’t thank Lana & Dylan enough for the amazing experience I had at Empire Volvo. I had a specific XC90 (blk ext & blk int) in mind and Lana went above and beyond to ensure as soon as my desired ve More

by Matt V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lana Vladi, Dylan Bolanos
Nov 22, 2023 -

Empire Volvo Cars Smithtown responded

Matt, Thank you for taking the time to leave us this excellent review! We greatly appreciate the opportunity to work with you, and we are so glad that Lana and Dylan took great care of you and made your experience with us both smooth and successful. It is an honor to have earned your kind recommendation. Wishing you the warmest congratulations on your new Volvo XC90- on behalf of the entire team!

November 20, 2023

Understood the problem. Was able to fix and return the car to me. Very professional. More

by Bill kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash
Nov 22, 2023 -

Empire Volvo Cars Smithtown responded

Bill, Thank you for sharing your positive experience with us! We are glad that our team could get your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 19, 2023

Daniel Lohse was the best… I have spoken to him in the past . He answered all my questions and set up my car perfectly. Very easy to talk to… … like dealing with a friend. More

by deli349
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas, Dylan Bolanos
Nov 22, 2023 -

Empire Volvo Cars Smithtown responded

Thank you for leaving Daniel this positive review! We are so glad that he took great care of you and he will be honored to hear of your kind words. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call!

November 15, 2023

I was very happy with the Sales person Lana Vladi. me and my wife came to look at cars and Vladi was happy to assist us . she recommend a test drive .We did test drive on a S60 and XC60..she explaine More

by water.cp96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson, John Passantino, Lana Vladi, Maureen Seibel, Dylan Bolanos, Kristin Hendrick
Nov 15, 2023 -

Empire Volvo Cars Smithtown responded

We greatly appreciate you for leaving Lana this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Lana could provide you with top notch service. We are delighted to know that she was happy to assist you and explained the different features of the vehicles you test drove. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Volvo Cars team!

November 14, 2023

Will Pulistar, my service advisor, was so helpful in getting me a loaner and taking care of my vehicle. He kept me abreast of the progress and answered all my texts in an expedient manner. More

by karen.varacalli
Recommend Dealer
Yes
Employees Worked With
Will Pulistar
Nov 15, 2023 -

Empire Volvo Cars Smithtown responded

Karen, Providing quality and efficient service is so important to us here at Empire Volvo Cars and we are glad that Will's efforts could meet your satisfaction! We are pleased to know that he kept you updated on your vehicle while it was being serviced. Please do not hesitate to let us know how we may be of further service to you.

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