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Empire Volvo Cars Smithtown

St. James, NY

5.0
204 Reviews

633 Middle Country Road

St. James, NY

11780

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204 Reviews of Empire Volvo Cars Smithtown

November 27, 2023

Did a service at the dealership, Mr. Will Pulistar is so helpful and the whole experience is fantastic. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pulistar
Nov 28, 2023 -

Empire Volvo Cars Smithtown responded

Charlie, Thank you for sharing your positive experience with us! We are glad that Will took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

November 22, 2023

Great experience at Empire Volvo! Mike Cavaliere my sales rep was wonderful. He was respectful, honest, friendly and easy to work with. He took all the time needed to explain everyt More

by JennW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cavaliere
Nov 22, 2023 -

Empire Volvo Cars Smithtown responded

Jenn, Thank you for your positive review and recommendation! Providing a smooth, 5-star experience is always our goal, and we are glad that Mike's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Take care.

November 20, 2023

I can’t thank Lana & Dylan enough for the amazing experience I had at Empire Volvo. I had a specific XC90 (blk ext & blk int) in mind and Lana went above and beyond to ensure as soon as my desired ve More

by Matt V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lana Vladi, Dylan Bolanos
Nov 22, 2023 -

Empire Volvo Cars Smithtown responded

Matt, Thank you for taking the time to leave us this excellent review! We greatly appreciate the opportunity to work with you, and we are so glad that Lana and Dylan took great care of you and made your experience with us both smooth and successful. It is an honor to have earned your kind recommendation. Wishing you the warmest congratulations on your new Volvo XC90- on behalf of the entire team!

November 20, 2023

Understood the problem. Was able to fix and return the car to me. Very professional. More

by Bill kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nash
Nov 22, 2023 -

Empire Volvo Cars Smithtown responded

Bill, Thank you for sharing your positive experience with us! We are glad that our team could get your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 19, 2023

Daniel Lohse was the best… I have spoken to him in the past . He answered all my questions and set up my car perfectly. Very easy to talk to… … like dealing with a friend. More

by deli349
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas, Dylan Bolanos
Nov 22, 2023 -

Empire Volvo Cars Smithtown responded

Thank you for leaving Daniel this positive review! We are so glad that he took great care of you and he will be honored to hear of your kind words. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call!

November 15, 2023

I was very happy with the Sales person Lana Vladi. me and my wife came to look at cars and Vladi was happy to assist us . she recommend a test drive .We did test drive on a S60 and XC60..she explaine More

by water.cp96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Johnson, John Passantino, Lana Vladi, Maureen Seibel, Dylan Bolanos, Kristin Hendrick
Nov 15, 2023 -

Empire Volvo Cars Smithtown responded

We greatly appreciate you for leaving Lana this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Lana could provide you with top notch service. We are delighted to know that she was happy to assist you and explained the different features of the vehicles you test drove. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Volvo Cars team!

November 14, 2023

Will Pulistar, my service advisor, was so helpful in getting me a loaner and taking care of my vehicle. He kept me abreast of the progress and answered all my texts in an expedient manner. More

by karen.varacalli
Recommend Dealer
Yes
Employees Worked With
Will Pulistar
Nov 15, 2023 -

Empire Volvo Cars Smithtown responded

Karen, Providing quality and efficient service is so important to us here at Empire Volvo Cars and we are glad that Will's efforts could meet your satisfaction! We are pleased to know that he kept you updated on your vehicle while it was being serviced. Please do not hesitate to let us know how we may be of further service to you.

November 09, 2023

Bill Pulisar from empire Volvo, was hustling to help me, he was knowledgeable, and discovered an unrelated issue, and the cause of the issue. Kept us updated on status of repair. A good guy More

by jbucaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Pulisar
Nov 10, 2023 -

Empire Volvo Cars Smithtown responded

Thank you for your positive review! We are so glad that Will took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 08, 2023

Buying a car is not always easy or fun, but my visit to Empire Volvo has changed my mind about auto shopping. Our sales agent Semi, made the process easy. He was polite and knowledgeable. Because he wasn’t More

by blackwoodvalencia405
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Semi, Kristin Hendrick
Nov 09, 2023 -

Empire Volvo Cars Smithtown responded

Thank you for sharing your positive experience with us. It is a delight to hear that Semi, Kristin and Nick played a significant role in making your car-buying experience easy, straightforward, and even enjoyable. We understand that buying a car can be a significant decision, and we appreciate your trust in our dealership. Please don’t hesitate to give us a call if we may be of further assistance to you in the future. Congratulations on your new vehicle!

November 06, 2023

Lana Vladi is our Product Specialist and I cannot imagine a better experience buying this car. She is friendly and knowledgeable and attentive to all of our questions. She is easy to get in touch with and ef More

by Jmazzola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lana Vladi, Dylan Bolanos
Nov 07, 2023 -

Empire Volvo Cars Smithtown responded

Jmazzola, We greatly appreciate you for leaving Lana this stellar review! We are honored to have had the opportunity to work with you and we are glad that Lana could provide you with top notch service. We are delighted to know that she was friendly, knowledgeable and attentive to your questions. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Volvo Cars team!

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