Empire Volvo Cars Smithtown

Starting with Kristin Hendrick, the top of the line, and following with her team; Lana Vladi, Danny Porti, and Nick LoCascio, everyone was superlative. Picking out the right car is a daunting prospect, but following with her team; Lana Vladi, Danny Porti, and Nick LoCascio, everyone was superlative. Picking out the right car is a daunting prospect, but Kristin’s quintessential helpfulness and eagerness to pair us with the right car, made a difficult search seamless. She is a born problem solver and used every device at her disposal to make us more than happy. She is flanked by a team member in her image, Lana Vladi, who exemplifies a willingness to provide all the time and information to satisfy even the most inquisitive client. She has the perfect personality to make people feel comfortable. Mentioning information, Danny Porti’s name must come up. His knowledge about Volvos is encyclopedic, exceeded only by his patience and good nature. Finally, facing the financial aspect, we were assisted by Nick, whose expertise made this last step quick and painless, leading up to our driving off in a stunning new Volvo xc60, without even using gas!!! More

Very nice people. .no pressure at all. You go there, explain your situation, tell what you need.. they find the way to make a solution and make you happy… I’m very than .no pressure at all. You go there, explain your situation, tell what you need.. they find the way to make a solution and make you happy… I’m very thankful to salesperson Jim Seviour and sales manager Dylan and Finance manager Nicholas Locascio. It was very easy to return my current leased car and get the new one. Honest people and great service as always.. More

I am very grateful that I was treated with respect knowing it was going to be difficult to solve an intermittent problem with my 2020 S60. But, Nash listened, gave me a loaner and I believe did everyt knowing it was going to be difficult to solve an intermittent problem with my 2020 S60. But, Nash listened, gave me a loaner and I believe did everything they could. Unfortunately, the problem was not resolved. I am confident it will be in the future. It was a pleasure dealing with Nash! I would say he was outstanding. More

I have been taking my Volvo C-70 here for 11 years. As always the service is friendly, and easy. My car is like new again. Thank you Ray. As always the service is friendly, and easy. My car is like new again. Thank you Ray. More

Michael Cavaliere was great and honest. He was also very professional and helpful when it came to making our decision. He was also very professional and helpful when it came to making our decision. More

Great service, comfortable atmosphere and explained what needed to be done. Very happy with experience. needed to be done. Very happy with experience. More

Since our go-to A+ Service Technician Nino transitioned to Smithtown's Empire Volvo from another Volvo dealership, my wife and I have been, without exception, trusting Empire Volvo for all of our S60 vehic to Smithtown's Empire Volvo from another Volvo dealership, my wife and I have been, without exception, trusting Empire Volvo for all of our S60 vehicle's maintenance needs. At whatever Volvo dealership Nino is employed, that's the dealership that we patronize -- for both Sales and Service. Since last year when we transitioned to Empire Volvo, we've settled into an enviable Service team combination with Service Advisor Nash Harripersad and Service Technician Nino Gambino. While Nash brings his valuable experience as a service advisor with his friendly, accessible, and accommodating personality, Nino brings his 50 years of highly skilled Volvo service experience with a reputation for honesty and trustworthiness -- and I state this from personal experience, knowing Nino for decades as we follow him to whatever dealership he is employed at. As the Empire Volvo website's Home page boldly states, from our experience, they do admirably succeed in providing "Award Winning Service", promising "... the best maintenance and service for your Volvo. Personal, professional, and efficient." -- And for that, credit must also be given in large part to General Manager Kristin Hendrick and Service Manager James Good. More

First time bringing my Volvo XC60 Recharge that I purchased at another dealer to Empire for service. From making the initial appointment to having my 10k service done was a breeze. I was informed eve purchased at another dealer to Empire for service. From making the initial appointment to having my 10k service done was a breeze. I was informed every step of the way. The service advisor Ray Nuccio was professional, informative, and knowledgeable. Ray gave me an estimated wait time for my car and it was done before what he estimated. Very pleased with the overall experience and would definitely go back. . More

Purchased my first Volvo at this location and Lana was amazing, she knew everything about the vehicle and got me a great deal. Dylan was also superb. I will definitely recommend friends and family, the amazing, she knew everything about the vehicle and got me a great deal. Dylan was also superb. I will definitely recommend friends and family, the staff is friendly, and the managers are great. Thank you guys, and Special thanks to Lana and Dylan. More

Response time and overall follow up regarding my service was stellar. Never had to call and ask about my car. was stellar. Never had to call and ask about my car. More