
Empire Subaru of Huntington
Huntington, NY
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696 Reviews of Empire Subaru of Huntington
Best car buying experience I've ever had. I first contacted Metric via email because they advertised a fully loaded Legacy on their website that I wanted to look at. Michele answered me immedi I first contacted Metric via email because they advertised a fully loaded Legacy on their website that I wanted to look at. Michele answered me immediately and Asked me when I would like to come in to look at the car. When I got to Metric she greeted me and introduced me to Peter. It was raining and when I told him the car I was looking for he went out in the rain got the car out of the back of the lot and took me for a test drive. While on the test drive he explained everything about the car and ask me what I was currently driving. I drove an Audi A6, Peter didn't try to discredit the Audi, he simply stuck by the car he was introducing to me and how well it was made and all of the safety features the Legacy has. We went over several buying options and I picked what was best for me. Peter then introduced me to Larry. Larry informed me of the best payment option (60 mos/ 0% interest). I filled out my credit app, Larry asked me when I wanted to pick up the car and he put me on the calendar. I had to change the delivery date and it was no pressure or problem. When I picked up the car it was perfect. I signed my documents, Peter set up my Bluetooth, walked me through the car and I was done. That was my experience at Metric. Here is what I did not get at Metric, Sleazy salesmen pitches and pressure to buy, finance guys acting as their doing me a favor and playing the interest switch-a-roo game, or any other nonsense one would expect from a car dealership. Metric is just best in class service with a great staff..... More
Honest and direct. We came from another dealership where the salesperson would not stop talking about her husband, her previous employers, other customers, etc, etc,ETC! We came from another dealership where the salesperson would not stop talking about her husband, her previous employers, other customers, etc, etc,ETC! Who cares? What a relief Peter at Metric was. Straight forward and direct , no insincere phoniness. More
Best dealer on Long Island! My wife and I just brought home our first new car! We had a pleasurable dealer experience and it was certainly a welcomed relief from some of the ot My wife and I just brought home our first new car! We had a pleasurable dealer experience and it was certainly a welcomed relief from some of the other places we had dealt with. Vinny, the sales manager, was upfront with prices and very accommodating of our needs. No gimmicks or trickery here. He was very straightforward and knowledgeable. Larry, the finance manager, was considerate of our time and expedited the paperwork. Moreover, they are decent people and easy to deal with. Put simply, I would look no further than Vinny and Larry at Metric for my next Subaru! Easily 6 out of 5 stars! More
John was very informative and straight forward. I went with my son a few months ago to purchase his first new car. John Was very informative & helpful through the entire process. So much so that I I went with my son a few months ago to purchase his first new car. John Was very informative & helpful through the entire process. So much so that I came back and purchased our second Subaru for my wife less than 6 months later. He made sure we understood what we were looking for, and took the time to locate exactly the right vehicle. I look forward to getting our next vehicle from John at Metric Subaru, can't wait to see the new showroom and service center coming next year. More
Service Department is horrible While getting an oil change, a service mechanic ripped the side mirror off. ...Explaining that they would "take care of the cost of the damage" as if While getting an oil change, a service mechanic ripped the side mirror off. ...Explaining that they would "take care of the cost of the damage" as if coming back to get it repaired was a favor, and as if I broke the thing. This service department from the top down is so bad, I'm actually writing a review. It's a wonder how certain employees were kept on and even promoted in Service and Parts (excluding the female service writer, who seems to have good sense about her). More
Terrific experience Chuck Thank you to John Zona who took his time to show us all we needed. We bought our first Subaru Forester and we love it. John is a Five star sa Chuck Thank you to John Zona who took his time to show us all we needed. We bought our first Subaru Forester and we love it. John is a Five star salesman. Very kind and knowledgeable. We also would like to thank Gino, Larry and Frank Melillo the service manager who took extra time to explain to us in full the eyesight package which looks like a very good thing to have. We thank all who were a part of our new Subaru all were five star. More
Love cars, hate dealerships, not this time! Thank you Vinnie, Michelle, and William for a wonderful experience. I found my car online, contacted Michelle, who gave me the best price, stopped do Thank you Vinnie, Michelle, and William for a wonderful experience. I found my car online, contacted Michelle, who gave me the best price, stopped down to the dealership, checked out the car with William, and dealt with the actual purchasing with Vinnie. In 2 hours from start to finish, I was driving off in a new Subaru Forester, and could not be happier. Professional, friendly, family atmosphere. Way to go Metric Subaru! More
AMAZING REVIEW Thank you: Vinnie, Larry, William and Michele for your professionalism, kindness and overall terrific experience I had with you all in purchasing my Thank you: Vinnie, Larry, William and Michele for your professionalism, kindness and overall terrific experience I had with you all in purchasing my Subaru Forester. You all will come highly recommended on my behalf. You are all amazing!!!!! More
Excellent Customer Service Leased a car for the first time at Metric- so glad that I did- I received excellent service! Michelle and William were so helpful - they answered my q Leased a car for the first time at Metric- so glad that I did- I received excellent service! Michelle and William were so helpful - they answered my questions regarding features of different models while I was making my decision. Vinny and Larry made the leasing process extremely easy for me and took care of absolutely everything. l highly recommend this dealer to anyone looking for a quality car and a high level of customer service. More
The easiest car buying experience ever. Vinmy and Larry were great. Very easy going. No hard sells. Price and service were outstanding. I would recommend everyone to go to Metric and buy a S Vinmy and Larry were great. Very easy going. No hard sells. Price and service were outstanding. I would recommend everyone to go to Metric and buy a Subaru. More