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Empire Pre-Owned Superstore - Service Center

Swansea, MA

4.0
88 Reviews

88 Reviews of Empire Pre-Owned Superstore - Service Center

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July 14, 2022

They were very nice. Took my truck fast and was done quickly, the loud music next door was not so good ty Denise More

by DEET654646
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim lexner
July 01, 2022

Stays in contact with me and is thorough in making sure my car is repaired back to pre accident condition....thanks JC More

by JA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC
June 19, 2022

Great customer service, Kim is so pleasant and easy to deal with. Very honest and always smiling. More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
June 11, 2022

I’ve had my vehicle left with this company for an auto collision repair and both visits have accumulated 9 weeks so far and still don’t have the vehicle returned. When I picked it up the first time, the r More

by Alibricha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JC
May 26, 2022

They’re service department has treated me with the greatest customer service. On time and very professional. More

by robocar817
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Arruda
April 06, 2022

Car failed inspection. Car over heated not helpful at all. Rude service department. No paperwork when purchased asked multiple times to send them. Also charged me for mass More

by Jessy9143jess1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isabella
Apr 06, 2022 -

Jessy9143jess1227 responded

I said enough

Apr 06, 2022 -

Jessy9143jess1227 responded

Enough said

March 31, 2022

Is helpful and great personal attention. Excellent service. If you want a car this are the people More

by papowell03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lombardo, Michelle Arruda, Said Affane, Nelson Desousa, Matheus Melo
March 15, 2022

Matt is an awesome person, and his boss, Said, is a good guy.. A good place to go get your vehicle if anyone is looking for something.. Thank you guys for my car More

by mtavares376
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Said Affane, Matheus Melo
March 05, 2022

Quick work. Very honest. A real pleasure to deal with. Been going there for years. Thanks! More

by Jctundis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim
February 09, 2022

I have had this car for a little over a month and the battery went. 205$ out of pocket for a supposed “new car” so frustrating and not okay! More

by SE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim
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