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Empire Pre-Owned Superstore - Service Center

Swansea, MA

4.2
70 Reviews

70 Reviews of Empire Pre-Owned Superstore - Service Center

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August 28, 2021

I was treated kind it was a matter of fact the deal was made and I've had no problems with this service and everyone is kind and polite More

by tonymedeiros107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Arruda, Said Affane, Nelson Desousa, Matheus Melo
August 14, 2021

Everything was smooth and easy. Jc was super nice and made sure everything was great. Thank you so much I appreciate it. Will be back if necessary More

by Dayshat4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jc
October 28, 2020

Everyone was very welcoming and nice! The process took longer than expected but I left with a beautiful car thanks to Mattheus! I recommend this place fully!! More

by SaddeJohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mattheus Melo
October 06, 2020

I have been a loyal Empire customer for 15 years. This was my first experience with the pre-owned store. It was fantastic. From the manager to the salesman to the detailers, the folks at Empire made buyin More

by AFRANK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Manager , Matheus Melo, Jonathan Borges
September 19, 2020

I thought the price for the tire 221.00 dollars was very pricey. Also Kim, service dept., stated that all 4 tires were adjusted to have same PSI,s which was not the case. I had to add my own air to tires a More

by SAMMBL789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kimberly Lexner
September 09, 2020

J.C. was the person I dealt with from the beginning. He explained everything to me re: the work that had to be performed and parts needed. He was very professional and respectful. I was extremely satisfied More

by ALMEIDAC12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.C.
August 22, 2020

Great experience . Sales people were very nice . I love my car Thanks Empire I would recommend you to my family and friends . So people try them out . You can't go wrong More

by hphillips969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Said Affane, Nelson Desousa
July 29, 2020

Will not be coming back was over charged by $25 when I companied it fell on deaf ears. There was no one there that could run a credit card. Lawrence Kurtzer More

by ikurtzer
Recommend Dealer
No
Employees Worked With
Carl Evans
October 01, 2019

I had a great time working with empire pre owned Matt and Sherman helped me through it all and I love my new Jeep Wrangler Rubicon More

by Jacob Araujo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Dominquez
July 15, 2019

Great service! They took very good Care of me and met my need of a vehicle. Love my car saves 0n gas and we drove to see my family out of state the trip was very ple More

by joemilyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendra Zayas, Parris Fulks, CJ Santos
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