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Empire Pre-Owned Superstore - Service Center

Swansea, MA

4.2
70 Reviews

70 Reviews of Empire Pre-Owned Superstore - Service Center

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March 05, 2022

Quick work. Very honest. A real pleasure to deal with. Been going there for years. Thanks! More

by Jctundis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim
February 09, 2022

I have had this car for a little over a month and the battery went. 205$ out of pocket for a supposed “new car” so frustrating and not okay! More

by SE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim
January 22, 2022

Very stressful to work with…. Kim is the only one who knows what is going on… More

by rsantopietro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim
December 25, 2021

They got my part in near record time and the job was done quickly and efficiently. More

by bgeneric30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC and Kim in service.
December 18, 2021

They are always pleasant polite and very knowledgeable. They fixed my jeep got it back to the way it was and in the time they said it would take no problems very satisfied More

by jtetreault8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda
December 15, 2021

Transmission didnt shift right,tune up was never done on the vehicle after being told it was,wasn't told only some of the touch screen radio worked and never received warranty ,or financing papers I ask for More

by Jjconnolly2375
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matheus Melo
November 17, 2021

Micheal Lombardo the sales guys and the manager Sadi where very helpful in helping chose my vehicle More

by Salomonipina1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Lombardo jr was my sakes guy , Said Affane
October 30, 2021

JC went above and beyond. Handled the insurance disaster and was exceptional with his communication. More

by Christophermangia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC
October 15, 2021

JC was very informed and provided exceptional customer service. He kept me informed all the way through the process of getting body work done. More

by jackiashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC
October 02, 2021

They were very courteous and helpful. They made the entire process for me stress free. More

by BETHANY.MEDEIROS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ
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