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Empire Pre-Owned Superstore - Service Center

Swansea, MA

4.1
66 Reviews

66 Reviews of Empire Pre-Owned Superstore - Service Center

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February 09, 2023

Kim, the repair consultant, was an excellent representative of Empire Hyndai. She is very knowledgible about my used car and how it works. More

by PEREIRAJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Lexner
February 04, 2023

The General Manager and all the staff were friendly and willing to help with fast service. More

by HLT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Silva
November 14, 2022

My brand new car was hit on the highway by a deer. From my first phone to my last, JC was professional, helpful, honest, and understanding. He was patient with all my questions and my car looks brand More

by PSPENCER115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J C
November 07, 2022

Had a spare tire put on my Jeep and they didn't even put it on correctly. My Jeep was shaking like crazy so took it to a dealership near me and it was so loose that he just pulled the tire right off. I do n More

by Jlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Arruda
August 24, 2022

JC was amazing from start to finish he insured me everything was going to be okay and that he would get me my car back ASAP. JC was patient and always was willing to take my phone calls and give me t More

by amandalynndavis1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Uttaro
August 11, 2022

Took my car in for collision damage. JC was really helpful in dealing with the insurance company. Even detailed my car. More

by outerbeach
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC. Collision office staff
July 31, 2022

I was there for the collision center dealing with a repair. They were very professional and took care of every concern. Upon receiving the car for inspection it was excellent. More

by CHRISVACHON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC
July 30, 2022

Empire is the best auto dealer service is great and I’m going to recommend anybody I want to buy a car should buy it from Empire auto dealer More

by Idolor.solomon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Said Affane, Matheus Melo
July 14, 2022

They were very nice. Took my truck fast and was done quickly, the loud music next door was not so good ty Denise More

by DEET654646
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim lexner
July 01, 2022

Stays in contact with me and is thorough in making sure my car is repaired back to pre accident condition....thanks JC More

by JA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC
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