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Empire Pre-Owned Superstore - Service Center

Swansea, MA

3.9
91 Reviews

91 Reviews of Empire Pre-Owned Superstore - Service Center

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January 31, 2025

Nate and his team did a great job. You would never know the vehicle was hit. Thank you More

by CHERYLTEXIERA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
January 18, 2025

I have used them before. The front desk,Stephanie was so helpful with dealing with the insurance company, and rental car company. The work was does in a timely manner and t More

by ellenperlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie in the repairs department
January 15, 2025

The sales transaction went very well. Salim was very helpful and a pleasure to work with. More

by arrsil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Botelho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salim Chakhsi
January 06, 2025

It was a pleasure working with Empire Pre-Owned for my maintenance on my truck with all the questions I had and things I wanted done it was not a problem for them to handle! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

I had oil change service, and was completed in a timely manner. Thanks againfor a good experience. More

by LAMBDA_02719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan McNeal
December 13, 2024

The dealership offers a wide variety of vehicles for everyone, my sales representative was excellent in every aspect of the buying process More

by zachsp98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott S
December 09, 2024

First time. Free . So far so good. I'll be back for my free third More

by katieprenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kim
November 18, 2024

I would have recommended the dealership if they didn't lie to my daughter and I about how they fixed all the issues we spoke about in the vehicle that we purchased. When my daughter went to get the vehicl More

by TeamVargas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scotty Pimentel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bowen Valadao
November 02, 2024

Too long to wait for a vehicle, and lost paperwork,. Always a delay of something More

by KORNMILLER918
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotty Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bowen Valadao, Jordan McNeal
October 25, 2024

worked with me on on price , followed up 2nd key fob, fixed engine light on was attentive to my decision to take out loan, had knowledge of autos previous owners, and coordinated all the small details t More

by william.merola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.