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Empire Pre-Owned Superstore - Service Center

Swansea, MA

4.2
70 Reviews

70 Reviews of Empire Pre-Owned Superstore - Service Center

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December 22, 2023

The work done was good. My problem was with the service. I was quoted a 3 day turn around which ended up being 9 days. Getting in touch with someone to get an answer was dif More

by KAT597
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service & parts Manager Kim
December 02, 2023

Salesman Gary went above and beyond to help me get approved for my car loan and I will recommend Empire dealership to my friends and family 👍👍👍 More

by IR193338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Connors
August 09, 2023

Dominic was wonderful! ! So efficient and caring! Made it easy! Everyone was wonderful there and very helpful. More

by OCONNOR_AMELIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic , Matheus Melo
August 08, 2023

Very pleased with Kim in the service department. Work is always well done at a fair price More

by Jctundis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim in service
June 12, 2023

Dave is a excellent sales person easy to get along with and great personality makes car shopping fun and if there is a problem Kim I’m sales is great to she gets things done More

by Kcarlaon069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and kim
May 06, 2023

Very relaxing atmosphere , good music too,and nice inventory,along with aggressive pricing ,and close to home, which is convenient More

by Apa_327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rebola , Matheus Melo
April 11, 2023

JC in AutoBody is fantastic. He will work for you not the insurance company and make sure you are properly taken care of. Work they do is outstanding. More

by Yardmandave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC AutoBody
March 31, 2023

Well the body shop doesn’t keep in contact with their customers and can’t seem to give the customers the right information about their car being one minute that your is 80% done then don’t get a call for More

by Amacdaddy85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jc body shop manager
March 19, 2023

Super friendly staff. Wide selection of cars. When I go there, I do not feel pushed to buy a car. They are very helpful and patient. More

by gwen terceira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : christian silva, jason silva, david chantre, mile torres, dominic, mile rebolla , Matheus Melo
March 15, 2023

So far so good. The staff was very friendly and knowledgeable. I love my choice in car! More

by MELYMEL514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Thomas
3
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