Empire Pre-Owned Superstore - Service Center

I would have recommended the dealership if they didn't lie to my daughter and I about how they fixed all the issues we spoke about in the vehicle that we purchased. When my daughter went to get the vehicl lie to my daughter and I about how they fixed all the issues we spoke about in the vehicle that we purchased. When my daughter went to get the vehicle inspected unfortunately it failed. We found out there were quite a few problems with the vehicle that should've been taken care of before we were told that all the issues were taken care of and it was safe to drive home from the dealership. No Bueno! They are fixed now due to state inspection failure! More

Too long to wait for a vehicle, and lost paperwork,. Always a delay of something Always a delay of something More

worked with me on on price , followed up 2nd key fob, fixed engine light on was attentive to my decision to take out loan, had knowledge of autos previous owners, and coordinated all the small details t fixed engine light on was attentive to my decision to take out loan, had knowledge of autos previous owners, and coordinated all the small details to complete the transaction quickly More

Horrible experience, brought vehicle to mechanic 2 weeks after purchasing and he mentioned that it it war poorly inspected. Paid over 22k wasn't expected parts missing. Belts squeaks when driving in rain after purchasing and he mentioned that it it war poorly inspected. Paid over 22k wasn't expected parts missing. Belts squeaks when driving in rain due to missing skid plate and inner fend e liners. Skid plate was removed and lost when oil change was done , now I'm expected to pay for replacement which is crazy. More

Awesome dealership love my cargo van shout out to Carlos in sales for the hook up in sales for the hook up More

Great dealership, got me the vehicle was looking for at a great price. Shout out to Carlos for his help great price. Shout out to Carlos for his help More

Salim went above and beyond to meet my situation and needs . Also, Great communication too. needs . Also, Great communication too. More

Excellent service! My car was done in a timely manner. All of my concerns were addressed and fixed. Thank you so much!! My car was done in a timely manner. All of my concerns were addressed and fixed. Thank you so much!! More

I am extremely unsatisfied! After "replacing" my ac condenser that was leaking under warranty, it only worked for a couple of weeks. I don't have ac again! I called on Monday af After "replacing" my ac condenser that was leaking under warranty, it only worked for a couple of weeks. I don't have ac again! I called on Monday afternoon and left a voicemail and it is now a week later and I still haven't received a call back. This is an issue that needs to be fixed - this time for free. I refuse to pay my deductible of $100 again, because clearly it wasn't fixed the first time. More

Great service department. They are always. on time, friendly, fair and very helpful. Kim, the service and parts manager is the best. They are always. on time, friendly, fair and very helpful. Kim, the service and parts manager is the best. More