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Empire Pre-Owned Superstore - Service Center

Swansea, MA

4.2
69 Reviews

69 Reviews of Empire Pre-Owned Superstore - Service Center

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January 01, 2025

I had oil change service, and was completed in a timely manner. Thanks againfor a good experience. More

by LAMBDA_02719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan McNeal
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

The dealership offers a wide variety of vehicles for everyone, my sales representative was excellent in every aspect of the buying process More

by zachsp98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott S
December 09, 2024

First time. Free . So far so good. I'll be back for my free third More

by katieprenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kim
November 18, 2024

I would have recommended the dealership if they didn't lie to my daughter and I about how they fixed all the issues we spoke about in the vehicle that we purchased. When my daughter went to get the vehicl More

by TeamVargas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scotty Pimentel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bowen Valadao
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Too long to wait for a vehicle, and lost paperwork,. Always a delay of something More

by KORNMILLER918
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotty Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bowen Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan McNeal
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

worked with me on on price , followed up 2nd key fob, fixed engine light on was attentive to my decision to take out loan, had knowledge of autos previous owners, and coordinated all the small details t More

by william.merola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Horrible experience, brought vehicle to mechanic 2 weeks after purchasing and he mentioned that it it war poorly inspected. Paid over 22k wasn't expected parts missing. Belts squeaks when driving in rain More

by aguiarpaulo488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scotty Pimentel
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Awesome dealership love my cargo van shout out to Carlos in sales for the hook up More

by aguiarpaulo488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cabral
October 14, 2024

Great dealership, got me the vehicle was looking for at a great price. Shout out to Carlos for his help More

by aguiarpaulo488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cabral
September 29, 2024

Salim went above and beyond to meet my situation and needs . Also, Great communication too. More

by MAL148
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salim Chakhsi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Medeiros
1
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