Empire Pre-Owned Superstore - Service Center

Lisa Robinson is an absolutely fantastic saleswoman and I loved working with her. She made the entire process less stressful and I appreciated her time very much. She would even call me when she was off of w loved working with her. She made the entire process less stressful and I appreciated her time very much. She would even call me when she was off of work to update me on the process. She’s great, and I highly recommend this dealership. More

Terrible experience at every step in the process. Showed up to dealership and the car we wanted to look at had damage that the sales person AND manager had no idea about. The sales person was annoyed Showed up to dealership and the car we wanted to look at had damage that the sales person AND manager had no idea about. The sales person was annoyed with how concerned we were about the damage that had not been inspected yet. Manager promised the car would be fixed. Turns out the car had underlying damage and the bank denied the loan. Finance gave us a hassle and refused to match our rate even though we were initially promised a match. Had to push for that. Would never do business again with an organization filled with scam artists at every level. More

It was a nice experience Lisa was very nice to work with and my van looked clean inside and out. and my van looked clean inside and out. More

Some miss work and parts on the truck. Longo time for the truck be ready . Longo time for the truck be ready . More

Vehicle was never properly cleaned inside, candy wrappers in doors and food stuck on seats center console tray never put in as promised, bought myself. Front license plate bracket not provided, and they don’ in doors and food stuck on seats center console tray never put in as promised, bought myself. Front license plate bracket not provided, and they don’t put inspection sticker on. More

The people there is very nice and kind. I recommend this place, they have good deals. I recommend this place, they have good deals. More

I had gone in for my 1st oil change since purchasing my vehicle. Everything went well the team that day were very professional and friendly as well. vehicle. Everything went well the team that day were very professional and friendly as well. More

the sales transaction went good. Salim was very helpful and everyone is very friendly. I am happy with the service Salim was very helpful and everyone is very friendly. I am happy with the service More

Nate and his team did a great job. You would never know the vehicle was hit. Thank you You would never know the vehicle was hit. Thank you More

I have used them before. The front desk,Stephanie was so helpful with dealing with the insurance company, and rental car company. The work was does in a timely manner and t The front desk,Stephanie was so helpful with dealing with the insurance company, and rental car company. The work was does in a timely manner and the car was returned cleaner than when I dropped it off! More