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Empire Pre-Owned Superstore
Swansea, MA
176 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family.
With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England!
We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family!
The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here!
30 plus years and two generations later Empire Pre-Owned Superstore continues to grow.
If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 176 reviews
Verified Customer
March 10, 2023
Awesome place, perfect work, they communicated the exact time my vehicle would be ready, it was based on an estimate but it was accurate, they put my vehicle back to its original state as it came from the f time my vehicle would be ready, it was based on an estimate but it was accurate, they put my vehicle back to its original state as it came from the factory, they did a wonderful superb job. JC you Rock! Thanks man, the entire staff I interacted with was wonderful. More
by MVP
Employees Worked With
JC
March 03, 2023
Service is always helpful and do an amazing job. Kim is one of a kind. She takes such good care of all her customers. Kim is one of a kind. She takes such good care of all her customers. More
by Debasermely
March 01, 2023
I feel like we were told whatever they thought we needed to hear to buy the car. I felt tons of sales pressure when it came time to sign the paperwork. The information at the time of signing was a little bi to hear to buy the car. I felt tons of sales pressure when it came time to sign the paperwork. The information at the time of signing was a little bit different than what was originally said and it made me not want to sign. But then I felt tons of sales pressure. Now I feel like I made a mistake More
by thewootens2006
November 14, 2022
My brand new car was hit on the highway by a deer. From my first phone to my last, JC was professional, helpful, honest, and understanding. He was patient with all my questions and my car looks brand From my first phone to my last, JC was professional, helpful, honest, and understanding. He was patient with all my questions and my car looks brand new again. Excellent service! More
by PSPENCER115
Employees Worked With
J C
November 07, 2022
Had a spare tire put on my Jeep and they didn't even put it on correctly. My Jeep was shaking like crazy so took it to a dealership near me and it was so loose that he just pulled the tire right off. I do n it on correctly. My Jeep was shaking like crazy so took it to a dealership near me and it was so loose that he just pulled the tire right off. I do not recommend this place at all. Me and my babies could have gotten really hurt. More
by Jlee
Employees Worked With
Michelle Arruda
