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Empire Pre-Owned Superstore
Swansea, MA
161 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family.
With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England!
We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family!
The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here!
30 plus years and two generations later Empire Pre-Owned Superstore continues to grow.
If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 161 reviews
July 30, 2022
Empire is the best auto dealer service is great and I’m going to recommend anybody I want to buy a car should buy it from Empire auto dealer going to recommend anybody I want to buy a car should buy it from Empire auto dealer More
by Idolor.solomon
Verified CustomerEmployees Worked With
Said Affane, Matheus Melo
June 19, 2022
Great customer service, Kim is so pleasant and easy to deal with. Very honest and always smiling. deal with. Very honest and always smiling. More
by Robin
June 11, 2022
I’ve had my vehicle left with this company for an auto collision repair and both visits have accumulated 9 weeks so far and still don’t have the vehicle returned. When I picked it up the first time, the r collision repair and both visits have accumulated 9 weeks so far and still don’t have the vehicle returned. When I picked it up the first time, the repair guy had been fired for “bad work”…my brand new replacement vehicle doors were improperly replaced and stuck out at the top and then it rained into my front driver door side and then the security lock side panel flew off while driving on the highway because the same mechanic didn’t replace them with new ones when my vehicle was getting serviced and then at the same time that happened, my trunk stopped opening….of course I’m told this isn’t related, but I assure you I had no issues with my car until it was getting fixed. Then they send my vehicle somewhere else and tell me after the fact. How do you make decisions for someone else’s property??…I wish I went somewhere else. I’m severely disappointed! I’ve had to pay out of pocket to make it to an annual family reunion and have had to postpone our family vacation. I never receive callbacks when I call there. Clearly not a priority. More
by Alibricha
Employees Worked With
JC
April 06, 2022
Car failed inspection. Car over heated not helpful at all. Rude service department. No paperwork when purchased asked multiple times to send them. Also charged me for mass Car over heated not helpful at all. Rude service department. No paperwork when purchased asked multiple times to send them. Also charged me for mass inspection but I had to get it inspected ri and was not refunded for it. Wouldn’t do business here again ever More
by Jessy9143jess1227
Employees Worked With
Isabella
March 31, 2022
Is helpful and great personal attention. Excellent service. If you want a car this are the people Excellent service. If you want a car this are the people More
by papowell03
Employees Worked With
Other Employees :
Michael Lombardo, Michelle Arruda, Said Affane, Nelson Desousa, Matheus Melo
