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Empire Pre-Owned Superstore
Swansea, MA
161 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family.
With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England!
We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family!
The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here!
30 plus years and two generations later Empire Pre-Owned Superstore continues to grow.
If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 161 reviews
Verified Customer
November 14, 2022
My brand new car was hit on the highway by a deer. From my first phone to my last, JC was professional, helpful, honest, and understanding. He was patient with all my questions and my car looks brand From my first phone to my last, JC was professional, helpful, honest, and understanding. He was patient with all my questions and my car looks brand new again. Excellent service! More
by PSPENCER115
Employees Worked With
J C
November 07, 2022
Had a spare tire put on my Jeep and they didn't even put it on correctly. My Jeep was shaking like crazy so took it to a dealership near me and it was so loose that he just pulled the tire right off. I do n it on correctly. My Jeep was shaking like crazy so took it to a dealership near me and it was so loose that he just pulled the tire right off. I do not recommend this place at all. Me and my babies could have gotten really hurt. More
by Jlee
Employees Worked With
Michelle Arruda
September 26, 2022
Wouldn't recommend this place! Lost so much time out of work for paper work they forgot to have me sign! Had to go to Fall River from swansea because no finance manager in swans Lost so much time out of work for paper work they forgot to have me sign! Had to go to Fall River from swansea because no finance manager in swansea. They estimated one cost and it was completely different by the time I was signing the papers. Then I had to go with the person to the dmv for the registration, which was more time lost from work! I can't understand why they couldn't do the registration without me! A day after driving it home I realized damage they fixed with duct tape. I do not believe it was there the day of my test drive, but the tape had been dried up so it was there for a few days at least! All in all, wouldn't recommend this dealership and most likely will never return there! More
by k.talbot
Employees Worked With
Parris
August 24, 2022
JC was amazing from start to finish he insured me everything was going to be okay and that he would get me my car back ASAP. JC was patient and always was willing to take my phone calls and give me t everything was going to be okay and that he would get me my car back ASAP. JC was patient and always was willing to take my phone calls and give me the follow-up I needed. The car far exceeded my expectations keep up the great work JC !!! More
by amandalynndavis1985
Employees Worked With
JC Uttaro
August 11, 2022
Took my car in for collision damage. JC was really helpful in dealing with the insurance company. Even detailed my car. JC was really helpful in dealing with the insurance company. Even detailed my car. More
by outerbeach
July 31, 2022
I was there for the collision center dealing with a repair. They were very professional and took care of every concern. Upon receiving the car for inspection it was excellent. repair. They were very professional and took care of every concern. Upon receiving the car for inspection it was excellent. More
by CHRISVACHON
Employees Worked With
JC
