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Empire Pre-Owned Superstore
Swansea, MA
183 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family.
With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England!
We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family!
The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here!
30 plus years and two generations later Empire Pre-Owned Superstore continues to grow.
If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 184 reviews
April 27, 2024
If I could give give less than one star I would. I went into Empire on Superbowl Sunday, I had bought a vehicle from this dealership a few years back and had a decent experience. I got there at o I went into Empire on Superbowl Sunday, I had bought a vehicle from this dealership a few years back and had a decent experience. I got there at opening and was immediately shuffled between salesmen. I test drove a few vehicles and decided to buy my wife a vehicle, an SUV. I told my salesman I had a pre-approval, from USAA. I was eventually talked into seeking "a better rate". I was asked to come back on Monday, I was assured that a better rate could be sought on a Monday when banks are open. A better rate on Monday was a few points higher, a monthly payment of 80 dollars more than what was quoted 24hrs earlier, and 10 HARD INQUIRIES on my credit report. This has caused my vehicle search to cease. I have waited a few months to send this review with hopes that empire would make it right. Sadly they have not. Not a good business. More
by alsilvia96
April 23, 2024
Carlos Cabral excellent person very friendly I will give him 💯 I will recommend too anybody thanks for your Help and support you are the best 👌 👍 give him 💯 I will recommend too anybody thanks for your Help and support you are the best 👌 👍 More
by mem110556
Employees Worked With
Eric, Carlos Cabral
April 15, 2024
Carlos was both very professional and helpful in all parts of my car purchasing journey. As for empire hundai I can say they where very determined at facing any complications and or obstacles that’s cam parts of my car purchasing journey. As for empire hundai I can say they where very determined at facing any complications and or obstacles that’s came my way , and I would be glad to to business again in the future . More
by Fpeckham82691
April 14, 2024
This dearliship was amazing and was able to provide us our dream car especially sales represantive Carlos Cabral that was very nice and attentive. our dream car especially sales represantive Carlos Cabral that was very nice and attentive. More
by fanialopez242
April 12, 2024
Mike was personable without being fake. Responsive, answered texts immediately and took care of everything in a timely fashion. I was in and out in two days! In all transparency I used cars Responsive, answered texts immediately and took care of everything in a timely fashion. I was in and out in two days! In all transparency I used cars.com to shop cars for a couple months but the entire process once I decided on a car was seamless, zero pressure and everything was taken care of. Happy with my purchase. More
by Mv122
Employees Worked With
April 12, 2024
Carlos provided excellent service. He got me exactly what I wanted, can’t ask for any better. Would recommend him to friends and family. Empire employees were courteous and helpful. Gr He got me exactly what I wanted, can’t ask for any better. Would recommend him to friends and family. Empire employees were courteous and helpful. Great experience! More
by Ben G
Employees Worked With
Eric, Sean, Carlos Cabral
March 11, 2024
I had a great experience at Empire Hyundai Superstore Car Dealership in Swansea MA. Scotty B was knowledgeable and helpful every step of the way, the selection of cars was impressive and, and the financing p Dealership in Swansea MA. Scotty B was knowledgeable and helpful every step of the way, the selection of cars was impressive and, and the financing process was smooth. I highly recommend this dealership for anyone looking for a new vehicle. I am thrilled with my purchase and the service I received by everyone there More
by elisha31714
Employees Worked With
Derek, Scott W. Bregnard Jr.
March 07, 2024
Well first and foremost I'd like to give a huge Thank You to Scott Bregnard, it's because of him that I was able to drive away with the car I came in wanting. He would'nt take no for a answer which made me v to Scott Bregnard, it's because of him that I was able to drive away with the car I came in wanting. He would'nt take no for a answer which made me very impressed. If I could recommend anyone to him and his establishment it'll be an honor as I know you're in good hands. Get to Empire Pre Owned Superstore asap they'll take care of you. So again thank you Scott Bregnard........ More
by lrollins881
Employees Worked With
Michael Lombardo, Scott W. Bregnard Jr.
