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Empire Pre-Owned Superstore
Swansea, MA
161 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family.
With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England!
We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family!
The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here!
30 plus years and two generations later Empire Pre-Owned Superstore continues to grow.
If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 161 reviews
June 12, 2023
Dave is a excellent sales person easy to get along with and great personality makes car shopping fun and if there is a problem Kim I’m sales is great to she gets things done and great personality makes car shopping fun and if there is a problem Kim I’m sales is great to she gets things done More
by Kcarlaon069
Verified CustomerEmployees Worked With
Dave and kim
May 06, 2023
Very relaxing atmosphere , good music too,and nice inventory,along with aggressive pricing ,and close to home, which is convenient inventory,along with aggressive pricing ,and close to home, which is convenient More
by Apa_327
April 11, 2023
JC in AutoBody is fantastic. He will work for you not the insurance company and make sure you are properly taken care of. Work they do is outstanding. He will work for you not the insurance company and make sure you are properly taken care of. Work they do is outstanding. More
by Yardmandave
Employees Worked With
JC AutoBody
March 31, 2023
Well the body shop doesn’t keep in contact with their customers and can’t seem to give the customers the right information about their car being one minute that your is 80% done then don’t get a call for customers and can’t seem to give the customers the right information about their car being one minute that your is 80% done then don’t get a call for a week so you have to call back then get told that your car is done and being washed so the next day you call and see if it’s ready for pick up then get told that a piece for your bumper came on broke then have stuff stolen out of your car More
by Amacdaddy85
Employees Worked With
Jc body shop manager
March 19, 2023
Super friendly staff. Wide selection of cars. When I go there, I do not feel pushed to buy a car. They are very helpful and patient. Wide selection of cars. When I go there, I do not feel pushed to buy a car. They are very helpful and patient. More
by gwen terceira
Employees Worked With
Other Employees :
christian silva, jason silva, david chantre, mile torres, dominic, mile rebolla , Matheus Melo
March 10, 2023
Awesome place, perfect work, they communicated the exact time my vehicle would be ready, it was based on an estimate but it was accurate, they put my vehicle back to its original state as it came from the f time my vehicle would be ready, it was based on an estimate but it was accurate, they put my vehicle back to its original state as it came from the factory, they did a wonderful superb job. JC you Rock! Thanks man, the entire staff I interacted with was wonderful. More
by MVP
Employees Worked With
JC
March 03, 2023
Service is always helpful and do an amazing job. Kim is one of a kind. She takes such good care of all her customers. Kim is one of a kind. She takes such good care of all her customers. More
by Debasermely
March 01, 2023
I feel like we were told whatever they thought we needed to hear to buy the car. I felt tons of sales pressure when it came time to sign the paperwork. The information at the time of signing was a little bi to hear to buy the car. I felt tons of sales pressure when it came time to sign the paperwork. The information at the time of signing was a little bit different than what was originally said and it made me not want to sign. But then I felt tons of sales pressure. Now I feel like I made a mistake More
by thewootens2006
