Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Empire Pre-Owned Superstore
Swansea, MA
206 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family.
With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England!
We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family!
The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here!
30 plus years and two generations later Empire Pre-Owned Superstore continues to grow.
If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 206 reviews
Verified Customer
January 26, 2025
Donna was genuine and was great to work with. We will referring people to her. We will referring people to her. More
by lnswoods
Employees Worked With
Other Employees :
Brandon in Finance Dept. Very professional and forthright.
January 21, 2025
Donna was amazing, I pulled into the lot on a snowy day but still was greeted instantly and offered coffee. We sat down, she checked me in and knew why I was there so I didn’t need to rehash my needs. I ex but still was greeted instantly and offered coffee. We sat down, she checked me in and knew why I was there so I didn’t need to rehash my needs. I explained I wanted a trade and this specific car and she was very patient, knowledgeable, worked through some concerns with me, went along on a great test drive and helped me get a great deal. More
by Abby
Employees Worked With
January 18, 2025
Dealing with Donna and Scotty was one the the best experiences I’ve had going to a dealership highly recommended. experiences I’ve had going to a dealership highly recommended. More
by Riboatguy
January 18, 2025
I have used them before. The front desk,Stephanie was so helpful with dealing with the insurance company, and rental car company. The work was does in a timely manner and t The front desk,Stephanie was so helpful with dealing with the insurance company, and rental car company. The work was does in a timely manner and the car was returned cleaner than when I dropped it off! More
by ellenperlman
Employees Worked With
Stephanie in the repairs department
January 15, 2025
The sales transaction went very well. Salim was very helpful and a pleasure to work with. Salim was very helpful and a pleasure to work with. More
by arrsil
January 06, 2025
It was a pleasure working with Empire Pre-Owned for my maintenance on my truck with all the questions I had and things I wanted done it was not a problem for them to handle! maintenance on my truck with all the questions I had and things I wanted done it was not a problem for them to handle! More
by Dave
Employees Worked With
January 01, 2025
I had oil change service, and was completed in a timely manner. Thanks againfor a good experience. manner. Thanks againfor a good experience. More
by LAMBDA_02719
December 29, 2024
It was a pleasure working with the team at Empire. They were courteous and professional. They were courteous and professional. More
by PattyS.
Employees Worked With
December 27, 2024
Donna was great to work with. She made the process of buying a car quick and easy. She made the process of buying a car quick and easy. More
by lori.foster14
Employees Worked With
