Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Empire Pre-Owned Superstore
Swansea, MA
205 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family.
With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England!
We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family!
The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here!
30 plus years and two generations later Empire Pre-Owned Superstore continues to grow.
If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 205 reviews
February 28, 2025
Awesome experience. Couldn’t recommend this place any more. Donna was delightful to work with. Couldn’t recommend this place any more. Donna was delightful to work with. More
by Marcaperras
Employees Worked With
February 25, 2025
The sales lady Donna was top notch and empire went above and beyond to help make it so easy to get my new car... Thank you so much empire auto and especially Donna Foley... and beyond to help make it so easy to get my new car... Thank you so much empire auto and especially Donna Foley... More
by danbarrette44
February 25, 2025
Donna was nice to deal with. Car was dropped off at our house on a Friday night. On Saturday I noticed that the taillight that was to be replaced was replaced with the wrong one Car was dropped off at our house on a Friday night. On Saturday I noticed that the taillight that was to be replaced was replaced with the wrong one - not even close. The technician told the sales staff it was not the correct one and they still delivered it. They would not fix this issue. I replaced the light with the correct one and they would not reimburse me for the part or my labor. Also beware of the listed price you can see online does not include $3000 fee they tried to add on. BEWARE More
by paulrwoods427
February 24, 2025
Donna Foley was extremely efficient and professional I would recommend her for all your future car buying needs. would recommend her for all your future car buying needs. More
by Jennifer35
February 13, 2025
Mike was the greatest! Donna helped with making sure we understood the process to rate Mike so high. He was service all the way. Donna helped with making sure we understood the process to rate Mike so high. He was service all the way. More
by notz55
February 12, 2025
I had gone in for my 1st oil change since purchasing my vehicle. Everything went well the team that day were very professional and friendly as well. vehicle. Everything went well the team that day were very professional and friendly as well. More
by TeamVargas
Verified CustomerEmployees Worked With
February 12, 2025
Donna was amazing along with Eric and Scottie making the deal work for me. There was no pressure and truly explaining everything fully. I. will be back in future and recommend Donna and Empire Preowned! Th deal work for me. There was no pressure and truly explaining everything fully. I. will be back in future and recommend Donna and Empire Preowned! Thanks again :) More
by Tina C
February 10, 2025
Just purchased my new car from them a few days ago. Donna was friendly, very helpful and easily reachable throughout the sales process. I would highly recommend Donna to anyone looking for a new car! Donna was friendly, very helpful and easily reachable throughout the sales process. I would highly recommend Donna to anyone looking for a new car! More
by g.marie688
January 31, 2025
the sales transaction went good. Salim was very helpful and everyone is very friendly. I am happy with the service Salim was very helpful and everyone is very friendly. I am happy with the service More
by relvinhamonica
