Empire Pre-Owned Superstore

My salesman was amazing! So I had a few issues when first coming to empire. I won’t get too much into detail but my salesman Parris was absolutely amazing. Not only did he fix So I had a few issues when first coming to empire. I won’t get too much into detail but my salesman Parris was absolutely amazing. Not only did he fix my issues but he truly made me feel like I was an important customer. I would recommend anyone looking to purchase a vehicle to go to him as he worked so hard to make sure all of my needs were met. Parris isn’t the typical “car salesman” and went above and beyond to make sure all of my needs were met within a timely fashion. I cannot day enough good things about him! I also worked with one of the managers Henry, he was also extremely helpful and handled my issues professionally and again within a timely manner! Kudos to you guys! More

Great experience Parris was very helpful and understanding with my situation and made the process very easy and fast. Would recommend him and the whole dealership in g Parris was very helpful and understanding with my situation and made the process very easy and fast. Would recommend him and the whole dealership in general! More

Best experience ever!! Parris was amazing! Such a honest, genuine, and dedicated person! When I thanked him he told me he wasn’t letting me uber home he would do all he co Parris was amazing! Such a honest, genuine, and dedicated person! When I thanked him he told me he wasn’t letting me uber home he would do all he could to get me into a car! And he did thank you Parris! More

Roberto Pérez is the best salesman there I’m writing this review after a month of getting my 2018 Ford Explorer Limited and all I can say is Roberto’s expertise with the Ford product is secon I’m writing this review after a month of getting my 2018 Ford Explorer Limited and all I can say is Roberto’s expertise with the Ford product is second to none. More

Roberto was a great salesman and he made the process simple Great dealership! Recommend for anyone looking to buy a car. My salesman Roberto Perez was extremely helpful throughout the whole process and he answe Great dealership! Recommend for anyone looking to buy a car. My salesman Roberto Perez was extremely helpful throughout the whole process and he answered all my questions throughly More

Best car buying experience ever. Came in needing a car with not so great credit. Ryan was great in getting us a nearly brand new car at thousands below book value for a reasonable mon Came in needing a car with not so great credit. Ryan was great in getting us a nearly brand new car at thousands below book value for a reasonable monthly payment. Everyone is very friendly with zero pressure. I will definitely buy another car here. More

Worst dealer ever I gave this dealer one star only because there is not an option for zero stars. I regretfully bought a car there over 30 days ago and I have yet to re I gave this dealer one star only because there is not an option for zero stars. I regretfully bought a car there over 30 days ago and I have yet to receive the car registration, second set of keys and a check for a car detail they promised since the car wasn’t detailed before pick up. The car I traded in has also not been paid off yet!! I have been calling this dealership for weeks trying to get answers and not only does no one get back to me, the few people that I have spoken to are extremely unprofessional and not helpful. I was told I don’t have the right to be given the information stating MY loan was paid off yet I legally do according to my bank and now the payment is late because they have taken over 30 days to pay it off as agreed upon at closing. I have numberous texts from both my salesman and the general manager showing their complete lack of professionalism and respect for their customer. Not only will I never do business with this company again but if I could return the car I bought from them and never deal with them again, I would have done that weeks ago. More

2017 Chevy Cruze LT Jonathan was really a good salesman. He was patient, professional and enthusiasticwhich made me comfortable during the review and buying process. Than Jonathan was really a good salesman. He was patient, professional and enthusiasticwhich made me comfortable during the review and buying process. Thank you and car is running well. More

Very pleasant and helpful I bought a Jeep, very knowledgeable, explained the functions of the vehicle,. The dealership offers service for maintenance which was important. Extr I bought a Jeep, very knowledgeable, explained the functions of the vehicle,. The dealership offers service for maintenance which was important. Extremely helpful and pleasant I would highly recommend this dealership More

Helpful with great condition cars Qthey were very informative and kind to deal with. The cars we looked at were all in very good condition for used cars. The whole process of buying th Qthey were very informative and kind to deal with. The cars we looked at were all in very good condition for used cars. The whole process of buying the car was a quick and painless experience that didnt cut corners. The business and employees seem very reliable and would help with any problems that may happen. The car itself runs great, looks brand new and is amazing. I would recommend them over any of the other dealers I've delt with. More