Empire Pre-Owned Superstore

Bait and Switch Dealership I went there to look at a car that they advertised on autotrader.com. The car was priced at $24,000 which was a fair price according to NADA valu I went there to look at a car that they advertised on autotrader.com. The car was priced at $24,000 which was a fair price according to NADA values on their ad page and I agreed with that price after searching for this type of car for months. After test driving the car, I liked it and told the salesman that I would like to buy it. Salesman says something to the effect of "The price is $27,000 because you don't have a trade-in, but I imagine you want to pay the $24,000?" I replied yes and he went off to talk to the manager. He comes back with financing plans with a sales price of $27,000. I told him I am not paying a penny over $24,000 for the car; the advertised price and a fair market value. Then the sales manager comes over and tells he to "Work with him." on the price. I said I would not and promptly left. The above is a classic "Bait and Switch" scenario that they pulled on me. If you search for "Bait and Switch", you will see what these guys did. Don't be fooled by this tactic as it is in use at many dealerships. They get you to believe the advertised price isn't "for you" for some reason - oftentimes they use a "wholesale" price as the reason as well - and tell you that you have to pay a higher price. In my case it was because I had no trade-in. Be very careful if you patronize this dealer as they are using sales methods designed to take advantage of you. More

Marc M. And the Empire Pre-own team made it possible for me to drive away with exactly what I needed. They really want to make you happy and satisfied. me to drive away with exactly what I needed. They really want to make you happy and satisfied. More

I had a great time working with empire pre owned Matt and Sherman helped me through it all and I love my new Jeep Wrangler Rubicon Sherman helped me through it all and I love my new Jeep Wrangler Rubicon More

Great service! They took very good Care of me and met my need of a vehicle. Love my car saves 0n gas and we drove to see my family out of state the trip was very ple They took very good Care of me and met my need of a vehicle. Love my car saves 0n gas and we drove to see my family out of state the trip was very pleasant and economic as far as gas mileage. I'm very happy. More

Happy with my new car I was looking for a new car after leasing for 3 years and found the empire super store online. Paris did a great job connecting me with my new Hyundai I was looking for a new car after leasing for 3 years and found the empire super store online. Paris did a great job connecting me with my new Hyundai Accent. Low miles at a great price. I’m very happy with my vehicle and would recommend empire to family and friends! More

Great customer service! I really enjoyed working with Parris and the Empire team. Great customer service and attention to detail. We needed a truck to haul our horse traile I really enjoyed working with Parris and the Empire team. Great customer service and attention to detail. We needed a truck to haul our horse trailer so we had very specific requirements. Parris was very knowledgeable about are requirements and was able to get us exactly what we needed. I would highly recommend Parris and Empire and will definitely be a returning customer! More

Great dealership! Had a great experience purchasing my car from here. My salesman Parris made my first time car buying very easy and enjoyable! He helped me get into th Had a great experience purchasing my car from here. My salesman Parris made my first time car buying very easy and enjoyable! He helped me get into the car that I love with the price I could afford. I would highly recommend anyone to buy their car from this dealership! More

One of the best professional dealerships ever Parris did a great job helping me get into a car I wanted considering my situation. He made everything easy and smooth. Honestly my next car I will be Parris did a great job helping me get into a car I wanted considering my situation. He made everything easy and smooth. Honestly my next car I will be going to Paris very professional very polite and always stayed in contact with me through the whole process. We need more people like Parris More

No hassle No headache Buying this car was quick and easy we got all the info we needed drove it home same day great salesmen Paris helped us get the car we wanted i will go Buying this car was quick and easy we got all the info we needed drove it home same day great salesmen Paris helped us get the car we wanted i will go back and have recommended him to friends More

Thank God it's finalized I am pleased with my vehicle thus far and I still have a while left on my warranty. The registration process was a little frustrating, but the team di I am pleased with my vehicle thus far and I still have a while left on my warranty. The registration process was a little frustrating, but the team did what was necessary to accommodate me. More