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Empire Pre-Owned Superstore
Swansea, MA
176 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family.
With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England!
We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family!
The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here!
30 plus years and two generations later Empire Pre-Owned Superstore continues to grow.
If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 176 reviews
July 31, 2020
Best service ever Said was amazing and very professional. He got me in and out in no time and accommodated every request I’ve had truly superb service :) He got me in and out in no time and accommodated every request I’ve had truly superb service :) More
by amarabarnes94
Employees Worked With
Said Affane
July 31, 2020
The dealer Said was more than helpful. He made sure that I got a good deal and a good car, which I'm happy with so far. Excellent customer service. I got a good deal and a good car, which I'm happy with so far. Excellent customer service. More
by Jadeangeli
Employees Worked With
JC Carreira, Said Affane
July 29, 2020
Will not be coming back was over charged by $25 when I companied it fell on deaf ears. There was no one there that could run a credit card. Lawrence Kurtzer companied it fell on deaf ears. There was no one there that could run a credit card. Lawrence Kurtzer More
by ikurtzer
Verified CustomerEmployees Worked With
Carl Evans
July 18, 2020
My husband & I were very pleased with the service we received. Said was personable & very knowledgeable about the cars we were interested in. He really went out of his way to make us happy customers, w received. Said was personable & very knowledgeable about the cars we were interested in. He really went out of his way to make us happy customers, which is very nice in this industry. Will definitely be a return customer. Thank you! More
by Satisfied Customer
Employees Worked With
Said Affane
July 14, 2020
Last week I went looking around at cars, they had a great selection but what made my experience was the cars salesman Said, he was so knowledgeable, friendly and authentic. I’ve been to many places and alway selection but what made my experience was the cars salesman Said, he was so knowledgeable, friendly and authentic. I’ve been to many places and always felt pressured but with him it changed my whole view on car buying - definitely check this place out and ask for Said ! More
by John660
Employees Worked With
Said Affane
July 14, 2020
Went to Empire looking for a good used vehicle. Meet Said he walked me around showing me my options. Very polite and knows a lot about cars. I would say he went above and beyond to satisfy my needs. he walked me around showing me my options. Very polite and knows a lot about cars. I would say he went above and beyond to satisfy my needs. More
by Lawdog53
Employees Worked With
Said Affane
July 14, 2020
I recently went car shopping to do some research on a vehicle I was looking at. However, when I visited your location, Said made the experience so much enjoyable I could not have left without purchasing vehicle I was looking at. However, when I visited your location, Said made the experience so much enjoyable I could not have left without purchasing one. The knowledge and professionalism that he exuded had me second guess on how a car salesman always tries to get over, this experience definitely changed my outlook. I will be referring my friends and family! More
by Bpraileau
Employees Worked With
Said Affane
July 14, 2020
I would highly recommend this dealership and the salesperson Mr. Said Affane to anyone looking to purchase a car. TBH I was a little nervous about buying a car. Mr. Affane was so nice and polite w salesperson Mr. Said Affane to anyone looking to purchase a car. TBH I was a little nervous about buying a car. Mr. Affane was so nice and polite when I walked in. His upbeat, happy disposition put me at ease and kept a smile on my face even under the mask. He seemed knowledgeable and versed in the cars we were looking at which is super helpful for me. He seemed genuine and honest and you don't find that a lot in sales. Thanks Said for making this a great experience. More
by Reaperess67
Employees Worked With
Said Affane
July 14, 2020
Said was very friendly. He explained everything in detail what to expect. He let me test drive the truck. Even though my credit score isn't the best, this guy got me a great payment that I can affor detail what to expect. He let me test drive the truck. Even though my credit score isn't the best, this guy got me a great payment that I can afford. Not only did I leave with the truck, I left being able to say Hi and Thank you in French (bonjour,merci) and Arabic (Salam,Chokran). thanks More
by predator96
Employees Worked With
Said Affane
February 14, 2020
Kenny was a fantastic salesman. He was very informative, took his time with me and always answered any questions I had. i highly recommend Empire New-to-You in Swansea, took his time with me and always answered any questions I had. i highly recommend Empire New-to-You in Swansea, More
by Mary Anne
Employees Worked With
Kenny Saldarriaga
