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Empire Pre-Owned Superstore
Swansea, MA
182 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family.
With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England!
We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family!
The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here!
30 plus years and two generations later Empire Pre-Owned Superstore continues to grow.
If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 183 reviews
September 10, 2020
Savannah was so helpful, kind and informative! We were so lucky to get her as our saleswoman. She helped me find the best car and at the best price. Thank you! lucky to get her as our saleswoman. She helped me find the best car and at the best price. Thank you! More
by Chy
Employees Worked With
Nelson Desousa, Savannah Cosme
September 09, 2020
Did a very good job selling me a car.Friendly and professional.Hard worker.Answered all my questions.Found on fb add.Had the car ready for me when I got there. professional.Hard worker.Answered all my questions.Found on fb add.Had the car ready for me when I got there. More
by Jtc12134
Employees Worked With
Nelson Desousa, Savannah Cosme
September 09, 2020
J.C. was the person I dealt with from the beginning. He explained everything to me re: the work that had to be performed and parts needed. He was very professional and respectful. I was extremely satisfied explained everything to me re: the work that had to be performed and parts needed. He was very professional and respectful. I was extremely satisfied with him and the work performed. I would recommend this place and J.C. to anyone. More
by ALMEIDAC12
Verified CustomerEmployees Worked With
J.C.
September 02, 2020
Highly recommend Empire They got me in my new vehicle Highly recommend Empire They got me in my new vehicle very fast! No BS when dealing with Empire Very friendly Straight forward sales Thank yo Highly recommend Empire They got me in my new vehicle very fast! No BS when dealing with Empire Very friendly Straight forward sales Thank you ! More
by Scmx13
Employees Worked With
Said Affane
August 22, 2020
Great experience . Sales people were very nice . I love my car Thanks Empire I would recommend you to my family and friends . So people try them out . You can't go wrong my car Thanks Empire I would recommend you to my family and friends . So people try them out . You can't go wrong More
by hphillips969
Employees Worked With
Said Affane, Nelson Desousa
August 05, 2020
Awesome experience 👍🏻👍🏻 Thank you said for putting my dream in my driveway great team great managers great experience over all got me in my new car and Below the budget that I wanted 👍🏻 dream in my driveway great team great managers great experience over all got me in my new car and Below the budget that I wanted 👍🏻 More
by Matt
Employees Worked With
Said Affane
July 31, 2020
GREAT CUSTOMER SERVICE !HE DOESNT PLAY !!thank you again .They helped me find my dream car and helped me get it in 2 days I love it .They helped me find my dream car and helped me get it in 2 days I love it More
by Jada123
July 31, 2020
Best service ever Said was amazing and very professional. He got me in and out in no time and accommodated every request I’ve had truly superb service :) He got me in and out in no time and accommodated every request I’ve had truly superb service :) More
by amarabarnes94
Employees Worked With
Said Affane
July 31, 2020
The dealer Said was more than helpful. He made sure that I got a good deal and a good car, which I'm happy with so far. Excellent customer service. I got a good deal and a good car, which I'm happy with so far. Excellent customer service. More
by Jadeangeli
Employees Worked With
JC Carreira, Said Affane
July 29, 2020
Will not be coming back was over charged by $25 when I companied it fell on deaf ears. There was no one there that could run a credit card. Lawrence Kurtzer companied it fell on deaf ears. There was no one there that could run a credit card. Lawrence Kurtzer More
by ikurtzer
Employees Worked With
Carl Evans
