Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Empire Pre-Owned Superstore
Swansea, MA
161 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family.
With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England!
We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family!
The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here!
30 plus years and two generations later Empire Pre-Owned Superstore continues to grow.
If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 161 reviews
November 15, 2020
Said was very helpful and made it possible to get us our 2017 jeep wrangler. Very happy with the purchase and service he provided. The financial department was able to get us a lower monthly payment which w 2017 jeep wrangler. Very happy with the purchase and service he provided. The financial department was able to get us a lower monthly payment which was great! I also love that I am supporting small family run business. I recommend this dealership to anyone buying a care especially first time car buyers. They know their stuff and will not give you the run around. More
by Alysson Piccolino
Employees Worked With
Said Affane
November 11, 2020
I want to thank Said Affane and Empire Pre-Owned Superstore, for your customer service. And I’ve been telling my family and friends about y’all!! Thanks again Superstore, for your customer service. And I’ve been telling my family and friends about y’all!! Thanks again More
by Hassieroyster
Employees Worked With
Said Affane, Nelson Desousa
November 07, 2020
This is the place to get a car the service from Mr. Saffane was great customer service politeness mannerism is what I got from these people thank you so much and I love my new car Saffane was great customer service politeness mannerism is what I got from these people thank you so much and I love my new car More
by Piresmanny22
November 03, 2020
Said is the best car sales man I know!!!!!!! He trained me and sold me my baby!!! And Johnathan and Nelson I can’t thank you guys enough!! me and sold me my baby!!! And Johnathan and Nelson I can’t thank you guys enough!! More
by Sayedahmed1990
Employees Worked With
Other Employees :
Michelle Arruda, Said Affane, Nelson Desousa, Jonathan Borges
October 30, 2020
Said and his team made my purchase of a 2020 Suburban effortless, they took two cars in trade and adhered to the trade in value that they offered over the phone. When the new car was missing the plate co effortless, they took two cars in trade and adhered to the trade in value that they offered over the phone. When the new car was missing the plate covering the tow hitch, they took care of getting me a replacement part and had it mailed to my home. I travelled over two hours to work with them, and would do it again! More
by broadreach253
Employees Worked With
Said Affane
October 28, 2020
Everyone was very welcoming and nice! The process took longer than expected but I left with a beautiful car thanks to Mattheus! I recommend this place fully!! longer than expected but I left with a beautiful car thanks to Mattheus! I recommend this place fully!! More
by SaddeJohnson
Verified CustomerEmployees Worked With
Mattheus Melo
October 24, 2020
We are very happy with the pacifica,,,said was great,,,honest very professional staff I'll recommended ,all cars on stock are in great condition great,,,honest very professional staff I'll recommended ,all cars on stock are in great condition More
by gonzalez.hector
Employees Worked With
Said Affane, Jason Burt
October 12, 2020
Said was very helpful throughout the entire process and really helped me with my first time buying a new vehicle, he was also just a very good guy in general definitely down to earth and not just trying to really helped me with my first time buying a new vehicle, he was also just a very good guy in general definitely down to earth and not just trying to make a sale. Very satisfied with said's service More
by Jsully
Employees Worked With
Said Affane, Jonathan Borges
October 06, 2020
I have been a loyal Empire customer for 15 years. This was my first experience with the pre-owned store. It was fantastic. From the manager to the salesman to the detailers, the folks at Empire made buyin was my first experience with the pre-owned store. It was fantastic. From the manager to the salesman to the detailers, the folks at Empire made buying a car a truly stress-free experience. I cannot praise them enough More
by AFRANK1
Employees Worked With
Other Employees :
Finance Manager , Matheus Melo, Jonathan Borges
