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Empire Pre-Owned Superstore

Swansea, MA

4.3
176 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family. With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England! We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family! The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here! 30 plus years and two generations later Empire Pre-Owned Superstore continues to grow. If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
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2153 Grand Army of the Republic Hwy

Swansea, MA

02777

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Showing 176 reviews

December 18, 2021

They are always pleasant polite and very knowledgeable. They fixed my jeep got it back to the way it was and in the time they said it would take no problems very satisfied More

by jtetreault8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda
December 15, 2021

Transmission didnt shift right,tune up was never done on the vehicle after being told it was,wasn't told only some of the touch screen radio worked and never received warranty ,or financing papers I ask for More

by Jjconnolly2375
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matheus Melo
December 13, 2021

I was treated with courtesy. Very friendly atmosphere. They had the car that I was looking for at very good price. More

by clarineto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Torres and Jocelyne Couto, Said Affane
November 17, 2021

Micheal Lombardo the sales guys and the manager Sadi where very helpful in helping chose my vehicle More

by Salomonipina1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Lombardo jr was my sakes guy , Said Affane
November 05, 2021

They were on point and understanding. Got me in an SUV that other dealerships refused me. More

by jrc87476
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parris, Said Affane, Nelson Desousa
October 30, 2021

JC went above and beyond. Handled the insurance disaster and was exceptional with his communication. More

by Christophermangia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC
October 15, 2021

JC was very informed and provided exceptional customer service. He kept me informed all the way through the process of getting body work done. More

by jackiashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC
October 02, 2021

They were very courteous and helpful. They made the entire process for me stress free. More

by BETHANY.MEDEIROS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ
August 28, 2021

I was treated kind it was a matter of fact the deal was made and I've had no problems with this service and everyone is kind and polite More

by tonymedeiros107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Arruda, Said Affane, Nelson Desousa, Matheus Melo
August 14, 2021

Everything was smooth and easy. Jc was super nice and made sure everything was great. Thank you so much I appreciate it. Will be back if necessary More

by Dayshat4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jc
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