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Empire Pre-Owned Superstore

Swansea, MA

4.3
176 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family. With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England! We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family! The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here! 30 plus years and two generations later Empire Pre-Owned Superstore continues to grow. If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
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2153 Grand Army of the Republic Hwy

Swansea, MA

02777

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Showing 176 reviews

May 26, 2022

They’re service department has treated me with the greatest customer service. On time and very professional. More

by robocar817
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Arruda
May 24, 2022

The dealership was ok and kindness and friendship and was curious and friendly in there own way More

by boston37bruins43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fortes
April 29, 2022

Took a little while but Romane came through. Way to make it happen Romane. I got to drive my 2020 challenger home More

by gcorreia722
Recommend Dealer
Yes
Employees Worked With
Romane
April 06, 2022

Car failed inspection. Car over heated not helpful at all. Rude service department. No paperwork when purchased asked multiple times to send them. Also charged me for mass More

by Jessy9143jess1227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isabella
Apr 06, 2022 -

Jessy9143jess1227 responded

I said enough

Apr 06, 2022 -

Jessy9143jess1227 responded

Enough said

March 31, 2022

Is helpful and great personal attention. Excellent service. If you want a car this are the people More

by papowell03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lombardo, Michelle Arruda, Said Affane, Nelson Desousa, Matheus Melo
March 15, 2022

Matt is an awesome person, and his boss, Said, is a good guy.. A good place to go get your vehicle if anyone is looking for something.. Thank you guys for my car More

by mtavares376
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Said Affane, Matheus Melo
March 05, 2022

Quick work. Very honest. A real pleasure to deal with. Been going there for years. Thanks! More

by Jctundis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim
February 09, 2022

I have had this car for a little over a month and the battery went. 205$ out of pocket for a supposed “new car” so frustrating and not okay! More

by SE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim
January 22, 2022

Very stressful to work with…. Kim is the only one who knows what is going on… More

by rsantopietro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim
December 25, 2021

They got my part in near record time and the job was done quickly and efficiently. More

by bgeneric30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC and Kim in service.
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