Empire Pre-Owned Superstore

JC went above and beyond. Handled the insurance disaster and was exceptional with his communication. and was exceptional with his communication. More

JC was very informed and provided exceptional customer service. He kept me informed all the way through the process of getting body work done. service. He kept me informed all the way through the process of getting body work done. More

They were very courteous and helpful. They made the entire process for me stress free. entire process for me stress free. More

I was treated kind it was a matter of fact the deal was made and I've had no problems with this service and everyone is kind and polite made and I've had no problems with this service and everyone is kind and polite More

Everything was smooth and easy. Jc was super nice and made sure everything was great. Thank you so much I appreciate it. Will be back if necessary made sure everything was great. Thank you so much I appreciate it. Will be back if necessary More

BEWARE: FALSE ADVERTISING OF PRICESDrove over 2 hours BEWARE: FALSE ADVERTISING OF PRICES Drove over 2 hours after work to test drive a car based on a very competitively advertised price. Email from sale BEWARE: FALSE ADVERTISING OF PRICES Drove over 2 hours after work to test drive a car based on a very competitively advertised price. Email from sales staff confirmed the asking price with no caveats. When we got to talking numbers, sales staff informed me the asking price is 3k higher than the advertised price on Autotrader & the previously received email. The good deal price was a ruse to get me in the door & I fell for it. "Everyone does it" excuse was given to me for the typical used car salesman BS. Sales staff and "owner" refused to honor the advertised price after I showed the missing"fine print" in the listing. I'm pissed and out 4 hours of my life. I will not be giving this place my business on what actually turned out to be an averagely priced car. More

The absolute worst experience I've ever had with auto dealership My next stop is the Attorney General in Massachuset Excuses excuses every time I call this a new excuses they don't know what they are doi dealership My next stop is the Attorney General in Massachuset Excuses excuses every time I call this a new excuses they don't know what they are doing. You bought this from the bankrofts I worked for the bankrofts when I was a kid you run that dealership right into the ground More

We were shopping arnd for a new car and run into Said Affane who was extremely helpful, friendly, and went above and beyond to help us. We unfortunately didn’t end up purchasing due to a price change las Affane who was extremely helpful, friendly, and went above and beyond to help us. We unfortunately didn’t end up purchasing due to a price change last min that we weren’t aware of prior to meeting Said. However, we really appreciated his help and the great customer service he provided. Slimane More

I met with Said to purchase a used car. Ended up at Fall River Empire for a new car. Had a few issues and Said came over from Swansea to smooth things out. Said has great communication skills, is personable River Empire for a new car. Had a few issues and Said came over from Swansea to smooth things out. Said has great communication skills, is personable and had it not been for him I do believe I would have gone elsewhere. Said has had great follow up since my purchase. Car shopping is my least favorite thing, but I actually had a nice experience with Said being proactive!!! More

I give 5 start this place I feel so welcome great people excellent Price and also is try to help most they can i recommendation this place excellent Price and also is try to help most they can i recommendation this place More