Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Empire Pre-Owned Superstore
Swansea, MA
161 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family.
With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England!
We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family!
The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here!
30 plus years and two generations later Empire Pre-Owned Superstore continues to grow.
If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 161 reviews
November 18, 2024
I would have recommended the dealership if they didn't lie to my daughter and I about how they fixed all the issues we spoke about in the vehicle that we purchased. When my daughter went to get the vehicl lie to my daughter and I about how they fixed all the issues we spoke about in the vehicle that we purchased. When my daughter went to get the vehicle inspected unfortunately it failed. We found out there were quite a few problems with the vehicle that should've been taken care of before we were told that all the issues were taken care of and it was safe to drive home from the dealership. No Bueno! They are fixed now due to state inspection failure! More
by TeamVargas
Verified Customer
November 16, 2024
Salim was an excellent sales person he did everything to help me get into a vehicle. I will recommend people to come here because of his fantastic personality and sales experience help me get into a vehicle. I will recommend people to come here because of his fantastic personality and sales experience More
by redbone02740
Employees Worked With
November 07, 2024
This dealership highly values ​​the agreement that must be made, they do various ways so that the finance is approved and help in finding the best lender. all employees here are very friendly and they are be made, they do various ways so that the finance is approved and help in finding the best lender. all employees here are very friendly and they are very open. they also offer cars according to the needs and abilities of the buyer. I just bought a jeep grand cherokee 2 days ago, and I am very grateful to salim as a sales and also the sales manager who has served me well. More
by Albahsarnasution
November 02, 2024
Too long to wait for a vehicle, and lost paperwork,. Always a delay of something Always a delay of something More
by KORNMILLER918
October 25, 2024
worked with me on on price , followed up 2nd key fob, fixed engine light on was attentive to my decision to take out loan, had knowledge of autos previous owners, and coordinated all the small details t fixed engine light on was attentive to my decision to take out loan, had knowledge of autos previous owners, and coordinated all the small details to complete the transaction quickly More
by william.merola
Employees Worked With
October 18, 2024
Horrible experience, brought vehicle to mechanic 2 weeks after purchasing and he mentioned that it it war poorly inspected. Paid over 22k wasn't expected parts missing. Belts squeaks when driving in rain after purchasing and he mentioned that it it war poorly inspected. Paid over 22k wasn't expected parts missing. Belts squeaks when driving in rain due to missing skid plate and inner fend e liners. Skid plate was removed and lost when oil change was done , now I'm expected to pay for replacement which is crazy. More
by aguiarpaulo488
Employees Worked With
September 29, 2024
Salim went above and beyond to meet my situation and needs . Also, Great communication too. needs . Also, Great communication too. More
by MAL148
