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Empire Pre-Owned Superstore
Swansea, MA
206 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family.
With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England!
We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family!
The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here!
30 plus years and two generations later Empire Pre-Owned Superstore continues to grow.
If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 206 reviews
June 11, 2025
Phenomenal customer service. Always doing their best to make the customer happy. Very satisfied with my experience! Thank you empire. Always doing their best to make the customer happy. Very satisfied with my experience! Thank you empire. More
by ashley.amaral620
Verified Customer
June 10, 2025
Bought my truck in December . Come March it needed some transmission work. So I brought it to a transmission shop. Was then told I need to bring it back to dealer. So that’s what Come March it needed some transmission work. So I brought it to a transmission shop. Was then told I need to bring it back to dealer. So that’s what I did. Told them what was diagnosed (torque converter) they kept the truck for another month and a half. “Driving it around” then brought it to their other store and within a week I had my truck back . THEN I get back with a check engine light on for transmission and both o2 sensors. Was on E too! Also sounds like it has an exhaust leak when I start it up now. More
by Dickie721
Employees Worked With
June 09, 2025
Awesome Serious Great cars Great people Great addenttin Good relationship Good communication Helpful Good warranty addenttin Good relationship Good communication Helpful Good warranty More
by Lindoleonardo69
Employees Worked With
May 21, 2025
Donna was great to work with. Very knowledgeable and professional. I will be happy to recommend her to others. Very knowledgeable and professional. I will be happy to recommend her to others. More
by jimbdiver
Employees Worked With
May 02, 2025
Everyone there was very respectful and very helpful getting me into a new car fast getting me into a new car fast More
by Colbey
Employees Worked With
May 01, 2025
I recently purchased my new-to-me vehicle, and I couldn’t have asked for a better experience – all thanks to Donna! She was so easy to talk to and made the entire process feel relaxed and comfortable. Donna have asked for a better experience – all thanks to Donna! She was so easy to talk to and made the entire process feel relaxed and comfortable. Donna truly listened to what I needed and helped me find the perfect Mom car that checks all the boxes. She was also incredibly responsive and kept in touch while I waited for the vehicle to be ready for pickup, which gave me so much peace of mind. Her professionalism, warmth, and dedication made this a five-star experience from start to finish. I highly recommend working with Donna! More
by Jessica Williams
