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Empire Pre-Owned Superstore

Swansea, MA

4.2
171 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family. With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England! We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family! The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here! 30 plus years and two generations later Empire Pre-Owned Superstore continues to grow. If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
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2153 Grand Army of the Republic Hwy

Swansea, MA

02777

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Showing 171 reviews

January 01, 2025

I had oil change service, and was completed in a timely manner. Thanks againfor a good experience. More

by LAMBDA_02719
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan McNeal
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

It was a pleasure working with the team at Empire. They were courteous and professional. More

by PattyS.
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Donna Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Donna was great to work with. She made the process of buying a car quick and easy. More

by lori.foster14
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No
Employees Worked With
Donna Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

Donna was so great to work with! Highly recommended Empire. Everyone was amazing to work with. Donna made you feel like family and comfortable while there. More

by Buddy
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donna Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Donna was absolutely amazing! I had such a wonderful time buying my very first car. If you're thinking about making a purchase soon, I wholeheartedly recommend her! More

by Masonjames
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Donna Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Smooth process until insurance stepped in and made the process difficult. Thankfully, I had Bowen on my side to get me through that ridiculousness!! Great experience on the dealership side, will buy from More

by Richard
Recommend Dealer
Yes
Employees Worked With
Bowen Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

I went in with a specific budget and car in mind, but left with a truck and a lower payment! Huge thanks to Bowen for not only educating me on how the car buying process has changed, but for also finding More

by Crow
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bowen Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Bowen was fantastic! He helped me throughout the whole process and got me a great deal. More

by Andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bowen Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

The dealership offers a wide variety of vehicles for everyone, my sales representative was excellent in every aspect of the buying process More

by zachsp98
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott S
December 09, 2024

First time. Free . So far so good. I'll be back for my free third More

by katieprenda
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
kim
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