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Empire Pre-Owned Superstore
Swansea, MA
205 Reviews
We here at Empire Pre-Owned Superstore we pride ourselves on delivering the best customer service and dealership experience. We understand that purchasing a vehicle is a BIG decision. That is why here at Empire Pre-Owned Superstore we make sure that you drive off our lot completely satisfied, with the vehicle that is NEW TO YOU! We look forward to having you be a part of our family.
With over 30 years experience in the Automotive Industry, Rick Torres' most important concern for his customers is that they are 100% satisfied with there buying experience. He makes sure that his staff will go the extra mile to make his customers family. We offer for sale the best inventory with over 300 used cars, trucks, SUVs, or vans to choose from! With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car, in all of New England!
We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in your dream vehicle and most importantly become part of our Family!
The next step in the process is helping you finance your Pre-Owned vehicle of your choice. We know it sounds intimidating but that's never the case when you a buy car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle. We offer GUARANTEED financing here at Empire Pre-Owned Superstore. No matter your credit, we will get you Financed here!
30 plus years and two generations later Empire Pre-Owned Superstore continues to grow.
If you're ready to learn more about how easy it is to buy from us, simply stop by Empire Pre-Owned Superstore at our showroom in SWANSEA, MA where we always look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 205 reviews
Verified Customer
May 05, 2025
Loved Salim! Worked with me to make sure i left in a car of my dreams that was affordable for me! I highly recommended Worked with me to make sure i left in a car of my dreams that was affordable for me! I highly recommended More
by jacob_fields1
Employees Worked With
May 02, 2025
Everyone there was very respectful and very helpful getting me into a new car fast getting me into a new car fast More
by Colbey
Employees Worked With
May 01, 2025
I recently purchased my new-to-me vehicle, and I couldn’t have asked for a better experience – all thanks to Donna! She was so easy to talk to and made the entire process feel relaxed and comfortable. Donna have asked for a better experience – all thanks to Donna! She was so easy to talk to and made the entire process feel relaxed and comfortable. Donna truly listened to what I needed and helped me find the perfect Mom car that checks all the boxes. She was also incredibly responsive and kept in touch while I waited for the vehicle to be ready for pickup, which gave me so much peace of mind. Her professionalism, warmth, and dedication made this a five-star experience from start to finish. I highly recommend working with Donna! More
by Jessica Williams
May 01, 2025
Great communication. Great service experience. Convenient scheduling and competent work. I would definitely use again Great service experience. Convenient scheduling and competent work. I would definitely use again More
by 9speedrider
April 28, 2025
Bad communication. Salesman either got fired or quit during process. Took too long to register Salesman either got fired or quit during process. Took too long to register More
by kgags20
April 28, 2025
The absolutely bestest experience with these guys and I felt I did not get ripped off. I was treated great and everyone was so nice and not pushy! felt I did not get ripped off. I was treated great and everyone was so nice and not pushy! More
by Botav1
April 27, 2025
Very nice people… they get it done from purchase to maintenance. I will be shopping there in the future . Everyone was good and professional maintenance. I will be shopping there in the future . Everyone was good and professional More
by Botav1
Employees Worked With
Other Employees :
The mechanics and the ladies in the service dept!!!!!!!!
April 23, 2025
Lisa Robinson is an absolutely fantastic saleswoman and I loved working with her. She made the entire process less stressful and I appreciated her time very much. She would even call me when she was off of w loved working with her. She made the entire process less stressful and I appreciated her time very much. She would even call me when she was off of work to update me on the process. She’s great, and I highly recommend this dealership. More
by matt.powers86
