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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,625 Reviews
Call Service Center (973) 969-3384

2,625 Reviews of Empire Nissan of Hillside - Service Center

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July 28, 2024

Went there without appointment and they took car right in for oil change even though I did not have appt. More

by MCROOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us! We are glad that our team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Safe travels!

July 26, 2024

They are fast and efficient they did a good job, I’m happy for that. More

by Vinicio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Jr Nwaigwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Empire Nissan of Hillside responded

Thank you for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to assist you in any way possible. Safe travels!

July 26, 2024

I took my car for service. They did oil change, they couldn't even reset the "maintenance due notification" I have to do it myself. Also they didn't check the tire pressure, More

by Rigoberto Lemus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Granados
2.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Empire Nissan of Hillside responded

We are sorry to hear that you were not satisfied with your service visit. Our guests' satisfaction is our utmost priority here at Empire Nissan of Hillside and we would like the opportunity to learn more about your experience. Please contact our Service Manager, Jose Landaverde at (973)969-3384 or at jlandaverde@eagny.com.

July 25, 2024

Isaiah was very professional and help me with my needs thank you for making the job so easy More

by RICH00D000KING128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us. We are delighted to hear that Isaiah took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 25, 2024

Evelyn is a great advisor. Very friendly and polite. I’ll definitely go back to do my nissan maintenance with Evelyn. Thanks a lot More

by Rogue 113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn Carrasco
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Jul 26, 2024 -

Empire Nissan of Hillside responded

Thank you for leaving Evelyn this 5-star rating! We are glad that she provided you with top-notch service and we look forward to continue providing you and your Nissan with our best care in your visits to come! Safe travels.

July 22, 2024

Excellent service and wait time. Staff was very professional and gave update on my vechicle More

by RHO00STIN069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Empire Nissan of Hillside responded

Providing excellent and quality service is so important to us here at Empire Nissan of Hillside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very professional and gave you updates on your vehicle. We wish you safe travels until we meet again.

July 20, 2024

Very professional, informative, quick and i love the text service. Mr. Groomes is the best !!! More

by jeffreyhighsmith44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Empire Nissan of Hillside responded

Jeffrey, Thank you for your positive review! We are glad that Isaiah took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

July 18, 2024

It was my first time visiting the dealership when I received a recall about my car and I came to your door to help me resolve my car problem. and your took me in with out any problems at all, I thank y More

by jacquespetithomme9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose landervade, Maria Martinez
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Jul 18, 2024 -

Empire Nissan of Hillside responded

Jacques, Thank you for leaving us this incredible review! We are glad to hear that our team took exemplary care of you and your automotive needs. We are happy to know that they took you in with no problems at all. Please do not hesitate to let us know how we may be of further service to you.

July 17, 2024

Clean place / nice work employees/ waiters are long/ pricey to high and sometimes give you same things to replace More

by PAULACOSTA703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn
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Jul 18, 2024 -

Empire Nissan of Hillside responded

Thank you for sharing your experience with us. We are sorry to hear that you were not completely satisfied with your visit. Please contact our Service Manager, Jose Landaverde, at (973)969-3384 or at jlandaverde@eagny.com if you would like to discuss further.

July 17, 2024

Professional, courteous, prompt are just a few words that comes to mind when dealing with empire Nissan of Hillside More

by romellpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Empire Nissan of Hillside responded

Thank you for taking the time to leave us this positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

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