Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,625 Reviews
Call Service Center (973) 969-3384

2,625 Reviews of Empire Nissan of Hillside - Service Center

Sort by
August 03, 2024

Excelente servicio de la asesora Sasha Explica muy bien todo y ayuda bastante Me gustó More

by Bernardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Empire Nissan of Hillside responded

Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios sobre el trabajo de Sasha. Por favor no dude en decirnos si hay algo mas en lo que le podemos ayudar,

August 01, 2024

Was scheduled for an oil change for FREE and the dealership was bought out by another Dealership and was never notified regarding this ! Had a scheduled appt for 9 am and Management did not help th More

by Blessed1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah Groomes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Empire Nissan of Hillside responded

Hello, Thank you for sharing your comments with us. We do apologize that you didn't have a positive experience with us. If you would like to discuss further, please reach out to our Service Manager, Jose Landaverde, at (973)969-3384 or at jlandaverde@eagny.com

July 31, 2024

fast service but suggest that the customer can watch the service..to satisfied that oil change was done. More

by RAINPANBE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Empire Nissan of Hillside responded

Thank you for your time and feedback. We are glad that our team got your automotive needs taken care of. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 31, 2024

Excelent attention and service. I recommend customers in need to look this dealer. Accessible location on US22 route More

by pablonunez54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review and recommendation! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 30, 2024

The workers at empire hillside nj are very friendly and attentive, also very quick service . More

by SUZANNEGRIFFITHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

July 29, 2024

The service is very good. They also serve you in Spanish. The waiting room is comfortable. More

by DIEGOVALENCIAFGV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn Carrasco
Report | Print
Jul 31, 2024 -

Empire Nissan of Hillside responded

We appreciate your positive review, Diego! We are glad that our team provided you with 5-star service throughout your visit. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with.

July 29, 2024

Love the service here, they let you know what's being done to the car ahead of time More

by SLUGONES92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and kept you well informed throughout the process. We hope to see you again the next time you are in need of automotive service!

July 28, 2024

Isaiah is the best service salesman you have. He is a 10 and for all this I always give preference to Empire Nissan RT22 for the maintenance of my 2019 Altima SR. Marcony Mendonca 908.220.3387 More

by MCMPAINTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Empire Nissan of Hillside responded

Hello, Thank you so much for the positive review. We are delighted to hear that Isaiah provided the best customer service. Please let Isaiah know if you ever have any questions.

July 28, 2024

buen servicio Evelin muy atenta siempre me atienden muy bien !! totalmente recomendado los previos accesibles!! More

by GaCHis74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn!!
Report | Print
Jul 29, 2024 -

Empire Nissan of Hillside responded

Gracias por su evaluacion y recomendacion positiva! Siempre es un placer oir buenos comentarios sobre el trabajo de Evelyn. Mil gracias!

July 28, 2024

Thank you so much for service and for BEING PATIENT WITH ME ALWAYS RETURNING MY PHONE CALLS More

by ELEANORPERRY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn
Report | Print
Jul 29, 2024 -

Empire Nissan of Hillside responded

Thank you for your wonderful review! We are delighted that our team provided you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

1
...
4
5
6
...
263