Empire Nissan of Hillside - Service Center

Very disappointing service Signed paperwork for diagnostic check at cost $165 - supposed to be covered by extended warranty - never received any paperwork indicating that it was done. Problems tha diagnostic check at cost $165 - supposed to be covered by extended warranty - never received any paperwork indicating that it was done. Problems that I told them about the vehicle just had statement that it was not noted at this time. Received a follow up call to check on satisfaction - spoke of the encounter - was told that he would check into it and call back. Call back never occurred. Very upsetting service encounter. More

They let you know step by step what is going on with your car and they let you know how long it will be car and they let you know how long it will be More

perfect transaction as usual at Rt 22 Nissan of Hillside. Always a great experience with professional staff . Hillside. Always a great experience with professional staff . More

I received good service service representative was very good the wait wasn’t long i good the wait wasn’t long i More

They took care of the problem and I wasn't there all day the workers are always very polite and I also had a chance 2 talk to Paco who help me get this vehicle the workers are always very polite and I also had a chance 2 talk to Paco who help me get this vehicle More

Very personable and caring. Informative and helpful. They even allowed me to bring my dog into the waiting room. Informative and helpful. They even allowed me to bring my dog into the waiting room. More

My sales rep Aiden was a pleasure to work with. Made sure i left with a car i enjoyed and within my budget. Didn’t stop till i got something i liked. Made sure i left with a car i enjoyed and within my budget. Didn’t stop till i got something i liked. More

The maintenance on my Murano was done perfectly. The car is running a lot smoother like it was brand new. And Sasha was a great service advisor. She kept me informed every step of the way. The car is running a lot smoother like it was brand new. And Sasha was a great service advisor. She kept me informed every step of the way. More

Route 22 Nissan has great service. Staff was accurate when work was gonna be done. Staff was accurate when work was gonna be done. More

Had the best salesman! The finance dept was very professional and courteous as well.. Never believed I could get this kind of customer service in 2023. Would definitely rec The finance dept was very professional and courteous as well.. Never believed I could get this kind of customer service in 2023. Would definitely recommend you guys!! More