Empire Nissan of Hillside - Service Center

Terrible customer service. Sales manager is rude (Mike De La Cruz). Lost my wheel lock. Sales manager is rude (Mike De La Cruz). Lost my wheel lock. More

Vehicle was brought in for service, tire was over filled to about 60. I had to return and tell them to release pressure. Very dangerous not happy with my visit here. to about 60. I had to return and tell them to release pressure. Very dangerous not happy with my visit here. More

Great customer service and follow up. Very helpful and easy to work with thank you very much! Very helpful and easy to work with thank you very much! More

The service was excellent, easy to find appointment and the staff is very friendly. The place is very comfortable and you can enjoy a free coffee. the staff is very friendly. The place is very comfortable and you can enjoy a free coffee. More

The moment you arrive at the dealership, you are greeted professionally and timely. The staff is responsible. professionally and timely. The staff is responsible. More

When I first arrived the people are great. The expectations of what you are coming for however the representative tell me my light in car for error was the key battery. And it should take care The expectations of what you are coming for however the representative tell me my light in car for error was the key battery. And it should take care of the message. It did not and they charge me for the battery. I understand the test and results and the offer to fix’s things however if I come for an oil change that’s what I want if you tell me something is going to be fixed with a basic battery I expect it. Mind you you all run test right so why the test did not let you know what the problem with the key message. Last but not least when I tried to get an understanding of the paperwork the lady who provided it just EAP me to the window as if I was a bad child being taken to detention. I felt dismissed. Overall I love Nissan cars however may definitely find another regular Nissan auto place to work with. I am not saying she was bad at her job but once the number was not satisfying to me with all those add ons I was dismissed. More

It was amazing, it was fast and executed with such intent! I’m very thankful for your staff! intent! I’m very thankful for your staff! More

Good customer relations but need more insight on credit facilities that will enable customers to fix their vehicle, especially as some of the services are usually expensive. facilities that will enable customers to fix their vehicle, especially as some of the services are usually expensive. More

Paco and the Nissan Family always treat As A VIP customer thank you Ms.Sneed thank you Ms.Sneed More

Macerena B was an outstanding employee and was easily able to help me with any and all issues that I may have had. she was extremely kind, understanding and efficient. Overall, my experience was great be able to help me with any and all issues that I may have had. she was extremely kind, understanding and efficient. Overall, my experience was great because of Macerena B! More