Empire Nissan of Hillside - Service Center
Hillside, NJ
2,625 Reviews of Empire Nissan of Hillside - Service Center
Good service they took my issue very seriously and made the best happen with what they had the best happen with what they had More
Very informative and care about the customers. I am very satisfied with the business I received. That’s why I have been with Rt 22 / Empire Nissan for a very long time. I am very satisfied with the business I received. That’s why I have been with Rt 22 / Empire Nissan for a very long time. More
Very helpful! Everyone was considerate and kind. They took care of my needs from I got here. Everyone was considerate and kind. They took care of my needs from I got here. More
I love this dealership, the customer service is amazing! I've been going to this dealership for over 5 yrs I've been going to this dealership for over 5 yrs More
The service center was very professional. It was nice that they offered food for customers who were waiting for their cars to finish being serviced. It was nice that they offered food for customers who were waiting for their cars to finish being serviced. More
Very organized, great and prompt service. Service advisor was very helpful and friendly. Nice reception at front door. Service advisor was very helpful and friendly. Nice reception at front door. More
The dealership was very unprofessional. Gave me the wrong price & gave me the wrong key. I showed Evelyn Carrasco Gadea (advisor) an email that I got for a $59.99 oil change and filter, whi Gave me the wrong price & gave me the wrong key. I showed Evelyn Carrasco Gadea (advisor) an email that I got for a $59.99 oil change and filter, which she told me they would honor. When it was time to pay, the receptionist told me it would be $80. then I had to go back to the advisor because the receptionist was given the wrong key. My advisor gave me the car key and I could have gladly left without paying. The receptionist then had to argue with her about the price change because I was informed that they were going to honor the $59.99 deal. overall, I spent longer than an hour at the dealership because of these two mishaps. my advisor was also very dismissive when I even asked her for the prices of the oil pan & gasket. She told me she would get the prices for me and never came back. they also failed to give me a full report of the issues that I have on my car like they usually do. More