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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,625 Reviews

2,625 Reviews of Empire Nissan of Hillside - Service Center

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September 01, 2023

Going to Vermont from Florida after 900 plus miles, our new car had a malfunction in a sensor! I was alone and beside myself what to do! The good folks at Route 22 Nissian in New Jersey went above and be More

by Jms1nonly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macarana, Mike DelaCruz
Sep 01, 2023 -

Jms1nonly responded

Thanks for a Great experience in a trying time when my new car broke down on my way to a family emergency in Vermont!! Greatly appreciated! Special Thanks to the Guy who helped me out that challenging moment, and Macarana who kept me on top of everything! So happy to be going home!!

Sep 01, 2023 -

Jms1nonly responded

Thanks Route 22 Nissan for being There!!

September 01, 2023

at first you guys wanted to charge me for the service that was under warranty, as I didn't allow you to do the service, then a woman came to inform me that the warranty would cover the service. You guys More

by Rafael Machado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sasha Ordonez
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Buena atención de parte de Macarena informo sobre los trabajos y estubo muy pendiente de llamarme para información. Sobre la llegada de los repuestos More

by ENNJOMA
Recommend Dealer
Yes
Employees Worked With
Anthony Amorin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Jr Nwaigwe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Granados
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Navarro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ignazio Giuffre, Angelica Giuffre, Mike DelaCruz, Maria Martinez
September 01, 2023

Everyone was very professional. Very kind and clean atmosphere. It didn’t take long at all for my car service to be completed. Very pleased with the process overall. More

by RAILEYBRANDI002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

The person was very nice and helpful and answered my question the service was not long at all More

by SHEREESCHEATHAM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Sasha was great a very helpful and I recommend Nissan the best experience I had More

by CORTEZLUMPKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Fixed the problem on a Saturday which was a lifesaver not to have the car tied up for a long time More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Route 22 Nissan the atmosphere is very relaxing and the sales people are always ready to assist you with whatever problem you have with your car. More

by RICHARDLEEKING00128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis very professional
August 30, 2023

Repair pricing are over priced compared to other mechanics that quoted prices for the same repair. Nothing was explained I was told this is what’s wrong with my vehicle and this is how much it costs More

by TONE2882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Granados
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Lovit nice price love nissan cars the best I ever had nex time nissan again More

by LOCOVALDEZ54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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